Client Learning Sales Specialist, Associate Director - London

Fitch Learning is a leader in financial services training. With unrivalled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in financial services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance.

Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.

Fitch Learning is currently seeking an Associate Director, Credit Learning Sales Specialist based out of our London office, reporting to the Senior Director, European Client Solutions within the Fitch Learning Sales organisation. The Credit Learning Sales Specialist is responsible for driving revenue growth by selling Fitch Learning’s credit solutions to enterprise clients. This includes diagnostic, e-learning, instructor-led, assessment, and qualification and certification solutions. The role focuses on business development, identifying new credit-related opportunities within financial institutions that may be existing clients or new logos. The role plays a key part in scaling the firm’s credit proposition, acting as a product and solution specialist within complex, consultative enterprise sales cycles.

About the Team

You will join Fitch Learning’s Sales organisation and work closely with Relationship Managers, Business Development colleagues, local subject-matter experts, product specialists, and delivery teams. The team works collaboratively to develop and deliver tailored learning solutions for enterprise clients across the financial services sector.

How You’ll Make an Impact

Credit Learning Sales & Revenue Growth

• Drive new sales of credit learning solutions and generate new business opportunities.
• Proactively identify and qualify new credit learning opportunities within existing and target accounts, partnering with internal experts to convert them.

Client Engagement & Solution Selling

• Act as a subject-matter specialist in credit learning during client engagements.
• Lead discovery discussions to understand client capability gaps and learning objectives.
• Work with local subject-matter experts to position Fitch Learning as credit learning specialists.

Collaboration with Core Sales Teams

• Work alongside Relationship Managers and Business Development colleagues on joint opportunities.
• Support proposal development, pricing discussions, and commercial structuring in line with Fitch Learning standards.

Sales Discipline & Reporting

• Maintain accurate pipeline, forecasting, and opportunity tracking in Salesforce.
• Operate in line with Fitch Learning sales processes, governance, and commercial controls.

You May Be a Good Fit If You Have

• Proven experience in B2B sales, ideally within financial services or learning solutions.
• Experience selling consultative, solution-based offerings to enterprise clients.
• Strong commercial acumen, with the ability to articulate client value and return on investment.
• Excellent communication, presentation, and stakeholder-management skills.
• High standards of professionalism, integrity, and quality.

What Would Make You Stand Out

• Credit knowledge or a credit-related professional background.
• Experience operating in a matrixed, relationship-led sales environment.
• A proven track record of building new business opportunities from scratch.

Key Performance Indicators

• Credit learning sales revenue and pipeline generation.
• Opportunity conversion and forecast accuracy.
• Salesforce and sales process discipline.
• Feedback from internal partners and Relationship Managers.

Why Choose Fitch

• Hybrid Work Environment: 3 days per week in the office; 2 days remote.
• A Culture of Learning & Mobility: Dedicated trainings, leadership development, and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity.
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short- and long-term goals.
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing.
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively.
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe.
• Dedication to Giving Back: Paid volunteer days, matched funding for donations, and ample opportunities to volunteer in your community.

At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.

Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.

For more information, please visit our websites:
www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com