Client Relationship Manager / Client Support / Junior Account Executive

Role Description This is a part-time, remote role for a Client Relationship Manager / Client Support / Junior Account Executive. The role involves managing day-to-day communication with clients, partners, and sponsors, ensuring timely responses, clear updates, and high levels of satisfaction. Responsibilities include supporting onboarding and account setup, tracking commitments, preparing basic reports, and coordinating with internal teams on event-related needs, deliverables, and timelines. The person in this role will handle routine inquiries, follow up on tasks, maintain accurate records in CRM or tracking tools, and help resolve issues or escalate them appropriately. Additional duties may include assisting with proposal preparation, contract administration, and contributing to client retention and growth initiatives in line with BKK Championship’s international expansion.

Qualifications

• Client service and relationship management skills, including active listening, clear communication, and a professional, solution-focused mindset.
• Account coordination and organizational skills, such as task tracking, documentation, time management, and attention to detail.
• Basic business and administrative skills, including familiarity with contracts, proposals, and account support processes.
• Competence with digital tools, such as CRM systems, spreadsheets, video conferencing platforms, and collaborative workspaces.
• Strong written and verbal English communication skills; additional regional languages are an advantage.
• Ability to work independently in a remote environment, manage multiple priorities, and adapt to changing event schedules.
• Interest in or knowledge of combat sports, sports events, or entertainment industries is beneficial.
• Prior experience in client support, account coordination, or customer success is preferred; relevant internships or project work are also valued.
• Diploma or bachelor’s degree in Business, Communications, Sports Management, or a related field is advantageous but not strictly required.