Cold Callers B2B (Fluent English Speakers)

Company Description FlairsTech is an international, technology-driven Managed Services Provider built on innovation, talent, and excellence. With over 1,000 team members across five offices, the company supports more than 100 global partners with software development, analytics, digital solutions, business operations, and customer experience services. FlairsTech works closely with clients in North America, Europe, the Middle East, and Africa, acting as an extension of their internal teams to improve processes and productivity. The company attributes its success to its people and values collaboration, continuous improvement, and high-quality service delivery. Joining FlairsTech means being part of a diverse, growth-oriented environment with opportunities to contribute to impactful projects worldwide.
Role Description This is a full-time hybrid role for Cold Callers B2B (Fluent English Speakers), based in Qesm El Maadi with some flexibility to work from home. The role involves making outbound B2B calls to prospective and existing clients, presenting company services, and generating qualified leads or opportunities. Cold Callers will follow scripts and guidelines, handle objections, and maintain professional, clear communication in English throughout all interactions. They will update CRM records, document call outcomes, and prepare regular reports on lead status and conversion metrics. The role also includes collaborating with sales and marketing teams, meeting daily and weekly call targets, and continuously refining outreach approaches based on feedback and performance data.
Qualifications

• Strong spoken and written English communication skills, with clear articulation and professional phone etiquette.
• Experience in B2B cold calling, telemarketing, or inside sales, preferably within technology or managed services sectors.
• Ability to build rapport quickly, handle rejection, and manage objections while maintaining a positive, customer-focused attitude.
• Basic CRM and data entry skills, with the ability to accurately document interactions and update client records.
• Goal-oriented mindset, with proven ability to meet or exceed call volume, lead generation, and conversion targets.
• Strong time management and organizational skills, with the ability to work efficiently in a hybrid setup (office in Qesm El Maadi and remote).
• Collaborative approach, willing to coordinate with sales, marketing, and operations teams and follow structured processes.
• Previous experience in customer service, call centers, or sales support is an advantage; familiarity with international markets is a plus.
• High school diploma or equivalent required; post-secondary education in business, marketing, or a related field is beneficial.