Company Description FlairsTech is an international technology-driven Managed Services Provider (MSP) built on innovation, talent, and excellence. With over 1,000 team members across five offices, the company supports more than 100 global partners with software development, analytics, digital solutions, business operations, and customer experience services. FlairsTech works closely with clients across North America, Europe, the Middle East, and Africa, acting as an extension of their internal teams to improve processes and productivity. The organization places strong emphasis on its people, fostering a collaborative culture and investing in professional growth. Joining FlairsTech means contributing to impactful projects in a dynamic, multicultural environment.
Role Description This is a full-time French Cold Caller role based in Qesm El Maadi in a hybrid work arrangement, combining on-site presence with some work-from-home flexibility. The French Cold Caller will contact potential and existing customers by phone to introduce services, qualify leads, and generate sales opportunities in French-speaking markets. Daily responsibilities include making outbound calls, following scripts and guidelines, recording call outcomes in CRM tools, and scheduling follow-up interactions. The role involves handling customer objections professionally, providing accurate information, and ensuring a positive customer experience. Collaboration with sales and marketing teams to refine messaging, share customer insights, and meet individual and team targets is also part of the day-to-day work.
Qualifications
Role Description This is a full-time French Cold Caller role based in Qesm El Maadi in a hybrid work arrangement, combining on-site presence with some work-from-home flexibility. The French Cold Caller will contact potential and existing customers by phone to introduce services, qualify leads, and generate sales opportunities in French-speaking markets. Daily responsibilities include making outbound calls, following scripts and guidelines, recording call outcomes in CRM tools, and scheduling follow-up interactions. The role involves handling customer objections professionally, providing accurate information, and ensuring a positive customer experience. Collaboration with sales and marketing teams to refine messaging, share customer insights, and meet individual and team targets is also part of the day-to-day work.
Qualifications
- Strong French language skills (spoken and written), with good command of English for internal communication.
- Excellent telephone communication skills, including clear articulation, active listening, and professional call handling.
- Sales and customer engagement capabilities, such as lead qualification, basic negotiation, and objection handling.
- Experience using CRM or contact center tools, and basic computer literacy (email, spreadsheets, online collaboration tools).
- Ability to work in a hybrid setup from Qesm El Maadi, managing time effectively and staying organized across on-site and remote work.
- Previous experience in telemarketing, cold calling, customer service, or call center environments is an advantage.
- Goal-oriented mindset, resilience in high-volume calling environments, and commitment to meeting performance targets.
- High school diploma or bachelor’s degree in Business, Communications, or related field preferred.