Commercial Operations Specialist - English + Another language

Job Description Commercial Operations Specialist - English + Another language Sofia 7/6/26 A job that matters: your tasks Create, process and execute customer orders for products, projects, and maintenance/repair services for a designated dormakaba country/region Process purchase orders according to department procedures Generate and issue invoices to customers in a timely manner, ensuring accuracy and compliance with company policies Ensure accurate and timely entry of data into systems, maintaining data integrity and confidentiality Communicate with customers to confirm order details, address inquiries, and provide updates on order status Assist in preparing reports and maintaining records and templates related to order management and invoicing activities Liaise with Local Sales teams, Supply Chain, Procurement, Finance, and Technicians to gather necessary information and ensure seamless order processing and invoicing An experience that matters: your skills Language Skills : Fluent English in both written and spoken communication Fluent in any European language in both written and spoken communication Experience & Skills : Previous experience in a similar role within a sales and service back-office environment Experience in processing and executing customer orders, and generating and issuing invoices to customers Business Administration, Supply Chain, Finance, Sales or a related field is preferred High level of accuracy and attention to detail in processing orders and generating invoices Good verbal and written communication skills for effective interaction with customers, sales teams, and other stakeholders Proficiency in using ERP and CRM systems, as well as Microsoft Office Suite (Excel, Word, PowerPoint). Organized, high level of accuracy and detail oriented A workplace that matters: our offering Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust Attractive remuneration package Opportunity for flexibility with a hybrid working model Home office allowance 25 days paid annual leave Additional health insurance Employee Assistance Program (Mental Health, Legal & Financial Counselling 102,26 EUR Food vouchers Public transportation card Optional parking space Multisport card Language training opportunity Employee referral program Brand new modern office premises in a class A Business building Fresh fruits in the office Training and mentorship programs Access to over 15,000 LinkedIn Learning courses to assist in your development Company: dormakaba business services Bulgaria Ltd.