Communication Executive

Our valued client is looking for a Communications Executive to join there team in the City of London. This role is pivotal in fostering effective communication within the organisation, ensuring that all employees are informed, engaged, and aligned with our company’s goals. The ideal candidate will possess strong public relations skills and a passion for creating compelling internal messaging that resonates with our diverse workforce.

You will support the development and management of the clients literature and content across a number of customer and adviser journeys, playing a critical role in keeping the business safe, ensuring content is accurate, compelling and meets the necessary regulatory requirements.

Summary:

• Brand new office in the City of London
  
• Monday to Friday 9am-5pm, hybrid
  
• £30,000 - £40,000 dependent on experience
  
• Bonus of 8-12%
  

Job Duties:

• Maintain and update customer literature, ensuring all content is clear, compliant, and aligned with brand and regulatory standards.
  
• Coordinate the end-to-end approval process for literature, working closely with stakeholders such as Legal, Compliance, Technical, Product, Distribution, and external partners.
  
• Manage assigned projects within agreed timelines, balancing multiple priorities effectively.
  
• Conduct regulatory reviews to ensure all documents meet communication and disclosure standards, identifying opportunities for improvement.
  
• Work cross-functionally with teams such as Sales, Product, and Compliance to support shared goals.
  
• Track, analyse, and report on literature performance to support continuous improvement.
  

Requirements

Experience and Skills

• Experience in a communications or customer service role, ideally within a regulated industry.
  
• Background in literature/content management, with familiarity working alongside legal, risk, or compliance teams.
  
• Exceptional organisational and time management skills, with the ability to manage competing priorities.
  
• A team-oriented mindset with a proactive approach to problem-solving.
  
• Strong attention to detail and a customer-first attitude.
  
• Excellent interpersonal and stakeholder management skills, with the ability to work collaboratively across departments.
  
• Experience in financial services is helpful, but not essential.
  

Benefits

• Bonus scheme
  
• Additional leave
  
• Casual dress
  
• Company events
  
• Company pension
  
• Cycle to work scheme
  
• Discounted or free food
  
• Employee discount
  
• Free parking
  
• Health & wellbeing programme
  
• Life insurance
  
• On-site gym
  
• On-site parking
  
• Private dental insurance
  
• Private medical insurance
  
• Work from home