COO Office Jr. Lead

About The Role

We are looking for a highly analytical and driven individual to join our Operational Excellence team. In this role, you will play a key part in driving operational excellence by improving processes, optimizing costs, and supporting scalable outlet operations across Hangry.

What You Will Do

• Design and improve end-to-end kitchen workflows to increase speed, consistency, and ease of execution.
• Define and enforce kitchen rules to reduce complexity (e.g., sauces, tools, process steps).
• Lead development and rollout of custom kitchen equipment and tools with vendors.
• Create, maintain, and govern operational SOPs (simple, visual, and enforceable).
• Act as gatekeeper for operational feasibility of new menu or process changes.
• Run internal test/trials, pilots, measure impact, and scale improvements across outlets.
• Lead and develop Operations Excellence team members.
• Collaborate closely with Operations, R&D/Menu, Product, and Procurement teams.

What We’re Looking For

• Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Operations Management, or related field.
• 3–5 years of experience in operations improvement, preferably in multi-site F&B, QSR, manufacturing, or retail operations.
• Minimum 2 years in a leadership or project lead role.
• Strong operational and process improvement mindset.
• Experience in process simplification and standardization.
• Experience in F&B chain, manufacturing, or consulting is preferred.
• Strong problem-solving, excellent stakeholder management and communication skills in a fast-paced environment.
• Hands-on approach; comfortable working in restaurant/kitchen environments.
• Excellent documentation and execution discipline.

Why Join Us

At Hangry, your ideas will feed millions. Your growth will match your ambition.

• Growth Mindset: We never stop learning. Challenges help us grow, and we support each other every step of the way.
• Team Spirit: Teamwork drives everything we do. We care, collaborate, and celebrate wins together—while having fun along the way.
• Supportive Leadership: Our leaders listen, guide, and help you succeed. They're here to support, not just supervise.
• Best Ideas Win: Great ideas can come from anyone. We value input from all levels, and we act on ideas based on merit, not hierarchy.
• Work Smarter & Faster: We focus on what matters. By simplifying processes and staying agile, we make time for the work that drives real impact.

Perks & Benefits

• Flexibility: We support work-life balance with a hybrid setup and capped meeting hours—so you can do great work and live fully.
• Competitive Compensation: We regularly benchmark to ensure you’re fairly rewarded for your skills, contribution, and growth.
• Health Benefit Program: We care for you and your family with health insurance that includes your spouse and two children.
• Mental Health Support: Your well-being comes first. Access free sessions with professional counselors when you need them.
• Generous Paid Leave: Start with 15 days of paid leave a year, and earn more each work anniversary—up to 20 days total.