CRM Application Manager

TechOhana have partnered with a well-established Swiss non-profit organisation to bring on a CRM Application Manager in Bern.

They're midway through a Salesforce implementation, with go-live planned for early 2027. From there, this person owns the platform full-time.

𝗧𝗵𝗲 𝗿𝗼𝗹𝗲:

You'll run and develop their Salesforce CRM. That means configuring and maintaining the platform, working alongside the implementation partner through go-live, supporting the marketing and fundraising teams in Marketing Cloud and Data Cloud, and turning requests from the business into working solutions.

𝗪𝗵𝗮𝘁 𝘆𝗼𝘂'𝗹𝗹 𝗯𝗿𝗶𝗻𝗴:

• Hands-on Salesforce experience in a non-profit setting (Nonprofit Cloud or NPSP)

• Practical experience with Salesforce Marketing Cloud or Data Cloud

• Fluent German and English, both at C1 or above

• Swiss or EU/EFTA citizenship

𝗡𝗶𝗰𝗲 𝘁𝗼 𝗵𝗮𝘃𝗲 (𝗯𝗼𝗻𝘂𝘀, 𝗻𝗼𝘁 𝗿𝗲𝗾𝘂𝗶𝗿𝗲𝗱):

• Experience across all three clouds

• You've been through at least one Salesforce implementation or go-live

𝗪𝗵𝗮𝘁'𝘀 𝗼𝗻 𝗼𝗳𝗳𝗲𝗿:

• Permanent, full-time (100%)

• Based in Bern, on-site three days a week, the rest from home

• Easy by train: several of the team commute in from Zürich and work on the way

• Start in 2027, so a three-month notice period is no problem

Living outside Switzerland and planning to move? Say so in your application and tell us how concrete those plans are. We'll talk it through early.

If you have the core above but not every bonus point, apply anyway. And if you know someone who fits, send them our way.

TechOhana, SaaS, Technology and Cybersecurity Talent Partner