CRM AUTOMATION & LEADS INTERN

CRM AUTOMATION, MARKETING & LEAD GENERATION VOLUNTEER INTERN

NB: ONLY APPLICANTS WITH GENUINE INTERESTS AND REQUIRED SKILL SHOULD APPLY

Location: Remote

Internship Type: Volunteer Internship

Work Mode: 100% Remote

Availability: 9:00 AM – 5:00 PM, Monday–Friday

Experience Level: Entry-Level / 1–2 Years Preferred

About SoulStay

SoulStay is a growing technology-enabled hospitality and lifestyle platform focused on creating seamless accommodation experiences and meaningful connections between travellers, hosts, and local communities.

About The Role

SoulStay is looking for a CRM, Marketing Automation & Lead Generation Volunteer Intern to work closely with our Business Development and Growth team to build and manage the systems that support lead generation, customer engagement, conversion, and business growth.This is an opportunity for someone who understands CRM, marketing automation, email marketing, lead generation, and process development and is excited to build systems from the ground up in an early-stage startup.The successful candidate will help SoulStay establish its initial CRM and marketing automation processes, develop lead-generation workflows, improve existing growth processes, and work closely with the BDM to turn prospects into measurable opportunities.

Key Responsibilities

• Identify, generate, organize, and nurture leads.
• Assist in identifying suitable CRM and marketing automation tools and support the initial CRM setup and implementation.
• Develop lead capture, qualification, segmentation, nurturing, and follow-up workflows.
• Create and manage email marketing campaigns, newsletters, automated sequences, and follow-up communications.
• Develop simple automation workflows for lead nurturing, follow-ups, customer engagement, and conversion.
• Build and maintain organised lead databases and ensure accurate tracking of prospects and opportunities.
• Support soulstay with lead research, prospecting, outreach, and pipeline development.
• Develop processes for tracking leads from initial contact through conversion.
• Identify gaps in existing growth processes and recommend practical improvements.
• Document workflows, processes, and systems to improve efficiency and accountability.
• Monitor campaign and lead-generation performance, including clicks, open rates, responses, conversions, and other relevant metrics.
• Test and improve strategies for increasing qualified leads, website/app traffic, sign-ups, and bookings.
• Support growth experiments and other business development initiatives as required.

What We're Looking For

We are looking for someone who is:

• Knowledgeable in CRM systems, marketing automation, email marketing, or lead generation;
• Comfortable building processes and workflows from scratch;
• Strong in lead research, prospecting, nurturing, and follow-up;
• Analytical, organised, and highly detail-oriented;
• Comfortable working with spreadsheets, databases, CRM platforms, and digital marketing tools;
• Able to think strategically while also executing tasks independently;
• Interested in process improvement, automation, and growth systems;
• Proactive, resourceful, and willing to take ownership;
• A strong communicator who can work closely with the BDM and other team members; and
• Available and committed to SoulStay during the agreed 9:00 AM–5:00 PM working window for meetings, calls, collaboration, and timely communication.

Added Advantages

Experience with tools such as HubSpot, Zoho, Salesforce, Mailchimp, Brevo, Klaviyo, GoHighLevel, Zapier, Make, Google Workspace, or similar platforms is an advantage.Experience working with startups, marketplaces, hospitality, technology, e-commerce, or other growth-focused businesses is also an advantage.

IMPORTANT

This is a volunteer internship intended to provide practical experience and professional development within a growing startup.No salary will be provided. The role is remote and does not require the Intern to work continuously throughout the day. However, the successful candidate is expected to be available and responsive between 9:00 AM and 5:00 PM, Monday–Friday, particularly for scheduled calls, team collaboration, urgent communication, and assigned deliverables.

APPLICANTS CAN ALSO SHARE THEIR RESUME'S WITH US BY SENDING TO CAREERS@SOULSTAY.CO