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Digital Merchandising Specialist

Arc'teryxRetail & Merchandising
Salary
CA$70K–CA$92K
Hiring from
Canada
Work type
Hybrid
Posted
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Department: NAM - Ecommerce

Reports to: Manager, Digital Merchandising

Location: North Vancouver, B.C.

Your Opportunity at ARC’TERYX:

As the Digital Merchandising Specialist, you will work closely with the Manager, Digital Merchandising to execute all Arc’teryx seasonal Ecommerce search, merchandise, and product discovery strategies. You thrive in a fast-paced environment and are able to create product merchandising and discovery plans that balance brand storytelling initiatives with sales data to meet Ecommerce growth targets and brand platform goals. You will create measurable testing scenarios to validate strategy, efficiency, and impact while actively seeking input from cross-functional departments. You have experience working with product line plans, seasonal merchandise calendars, and an understanding of colour stories within product assortments. You are a detail-oriented team player with an aptitude for problem-solving, experience in digital merchandising, and excellent organizational skills.

This role is based out of our North Vancouver office and is open to a hybrid work schedule. Candidates must be eligible to work in Canada.

Meet Your Future Team:

The Digital Merchandising and Campaign Team is responsible for our product list pages, product search, digital marketplace, homepage, and product campaigns that support our E-Commerce and Brand strategy across multiple regions, languages, and websites. We ensure the display, categorization, and taxonomy strategy evolves alongside business strategy and is optimized for all regional Arcteryx.com websites and apps.

If you were the Digital Merchandising Specialist now, here are some of the core activities you would be doing:

  • Own and optimize merchandising across Product Listing Pages (PLPs), ensuring product ranking, assortment, filtering, and presentation support seasonal priorities, product strategies, inventory, and conversion goals
  • Lead the ongoing optimization of the on-site Search experience, including search results, ranking, synonyms, redirects, autosuggest, and merchandising rules to improve product discovery and relevance
  • Develop and execute digital merchandising strategies across mobile, desktop, and app that connect navigation, Search, and PLPs to create a more intuitive product discovery journey
  • Manage in-season product merchandising and optimization, responding to product launches, inventory shifts, regional assortment differences, and emerging business opportunities
  • Analyze Search and PLP performance to identify opportunities across search engagement, zero-result searches, product visibility, click-through, conversion, and overall guest behavior
  • Translate performance insights into actionable optimizations, continuously testing and refining product ranking, merchandising rules, filters, sorting, and discovery experiences
  • Partner with Digital Merchandising, eCommerce, Product, UX, Analytics, and Technology teams to identify and prioritize enhancements to Search, and PLPs
  • Support regional merchandising strategies across multiple markets, languages, and sites, ensuring Search and PLP experiences reflect regional assortment, inventory, and commercial priorities
  • Support personalization, segmentation, and testing strategies across Search and PLPs to deliver more relevant product experiences and improve conversion
  • Establish and share Search and merchandising insights and best practices across the Digital Merchandising team, helping inform broader optimization opportunities and seasonal strategies

    • Here are some of the things you could be working on in the future:

  • Looking for opportunities to enhance guest engagement and conversion through product discovery and online experience
  • Developing a strong understanding of data structures and interconnectedness of digital platforms used by Arc’teryx
  • Proactively seeking ways to streamline and improve processes and tasks

    • Are you our next Digital Merchandising Specialist?

  • You have a bachelor's degree in marketing or a related field
  • You have 3+ years of Product Search, and Merchandising Experience
  • You have experience using digital merchandising and search management software
  • You have a university degree in a relevant subject
  • You have strong organizational and analytical skills
  • You have strong communication skills and are confident communicating with cross-functional teams
  • You are proficient with digital analytics programs such as Adobe Analytics
  • You have an aptitude for learning and working with various web technologies.
  • You are confident managing multiple projects and making timely decisions
  • You are proactive in identifying the root cause of issues and developing solutions
  • You remain highly flexible and adaptable when faced with ambiguity
  • You effectively balance autonomy and collaboration
  • You inspire breakthrough thinking and continuous improvement
  • You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
  • Your passion for your work is paralleled by your passion for getting outside and living it

    • Compensation:

    The salary range for this role is: CAD$70,000 - CAD$92,000

    Total Rewards

    Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.

    We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.

    In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:

    • Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
    • Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
    • Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
    • Family support - Parental leave top-up and a nesting period for new parents.
    • Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).

      *Eligibility for certain programs may vary by role.

    Equal Opportunity

    Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

    Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

    All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

    Leave it Better

    We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

    Join us in creating positive change in ourselves, our communities, and the world.

    Live it. Get out there - the mountains make us better
    Disruptive evolution. In pursuit of better. Always.
    Commit. We set bold objectives and see them through.

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