Director of Marketing & Business Development

Location: Remote | Job Type: Full-Time | Salary: $80,224 – $93,189 | Application Deadline: November 26th, 2026

About CCRW

The Canadian Council on Rehabilitation and Work (CCRW) is a national organization committed to advancing disability inclusion in the workplace. CCRW works with employers, job seekers, employees, community partners and funders to build equitable, accessible and inclusive workplaces.

The Opportunity

As Director of Marketing & Business Development, you will lead a diverse portfolio focused on growing CCRW's impact with employers, partners, and job seekers across Canada. You will guide the development and delivery of innovative products and services, strengthen strategic relationships, and identify opportunities that advance disability inclusion in the workforce. Combining strategic leadership with business development, partnership building, and service excellence, you will play a key role in helping CCRW expand its reach, influence, and impact.

Key Responsibilities

Portfolio Strategy & Leadership

• Develop and implement an integrated strategy for CCRW's external-facing portfolio, including product development, external marketing, business development, employer services, and partnerships.
• Establish priorities across functions, ensuring alignment, integration, and impact.
• Provide strategic advice and regular portfolio reporting to the Vice-President, Finance & Operations and CEO.
• Identify and respond to market trends, risks, capability gaps, and growth opportunities.

Product Development & Delivery

• Provide strategic leadership for Untapped Talent, employer resources, external learning products, and other market-facing offerings.
• Lead the development, launch, evaluation, and continuous improvement of products and services.
• Ensure products have clear audiences, outcomes, value propositions, accessible delivery models, and sustainable business plans.
• Use employer, market, and service delivery feedback to inform product innovation and improvements.
• Establish measures to evaluate product performance, quality, and adoption.

Business Development & Sustainable Growth

• Develop and execute CCRW's business development strategy, including employer acquisition, account development, partnerships, and revenue-generating opportunities.
• Build and maintain senior-level relationships with employers and key stakeholders.
• Oversee lead generation, pipeline management, proposals, negotiations, and opportunity forecasting.
• Work across teams to develop products, services, and initiatives that connect talent to workforce opportunities.
• Assess opportunities for mission alignment, capacity, risk, and long-term sustainability.

Strategic External Marketing

• Lead CCRW's external marketing strategy, audience engagement, market positioning, and value propositions.
• Oversee website content, social media, campaigns, advertising, events, and marketing materials.
• Measure the impact of marketing activities on employer engagement, product uptake, and business results.

Employer & Service Delivery

• Provide strategic and operational oversight of employer-facing products and services, ensuring high-quality delivery and service standards.
• Ensure commitments are effectively planned, resourced, and delivered in accordance with timelines, service standards, and client expectations.
• Establish mechanisms for employer feedback, service recovery, and continuous improvement.
• Develop scalable delivery approaches that maintain quality as services and partnerships grow.

Strategic Partnerships

• Identify, develop, and strengthen partnerships that advance CCRW's mission, reach, impact, and sustainability.
• Build relationships that create opportunities for employer engagement and workforce inclusion across Canada.
• Represent CCRW in employer networks, conferences, and strategic forums.
• Establish partnership objectives and monitor results.

Financial & Performance Management

• Develop and manage portfolio budgets, revenue forecasts, and resource plans in partnership with Finance.
• Monitor portfolio revenue, expenditures, financial sustainability, and forecast accuracy.
• Ensure accurate data capture and reporting through Salesforce and related systems.
• Use CRM, financial, market, product, and service data to guide decisions and measure performance.
• Provide regular reporting on portfolio performance, risks, and opportunities.

People Leadership

• Collaborate with the leadership team to ensure alignment across Employment Services, Research and Evaluation, and other functions.
• Lead, coach, and support team members by establishing clear roles, objectives, and performance expectations.
• Strengthen cross-functional collaboration and support future workforce planning and capability development.
• Foster a culture of accessibility, inclusion, accountability, innovation, and continuous improvement.

Qualifications & Experience

• Postsecondary education in business, marketing, strategy, communications, public administration, or a related discipline, or an equivalent combination of education and senior leadership experience.
• 5-10 years of progressive and related leadership experience.
• Demonstrated success leading multidisciplinary teams, managing through other leaders, and translating strategy into measurable operational results.
• Experience overseeing externally delivered products or services and building senior-level relationships with employers, clients, partners, or other external stakeholders.
• Strong financial management experience, including budgeting, forecasting, pricing, and business performance review.
• Experience with business development activities, including proposals, negotiations, agreements, and CRM-based pipeline management; Salesforce experience is preferred.
• Demonstrated ability to use data and performance metrics to inform decision-making and drive results.
• Strong communication, relationship-building, and influencing skills, with the ability to engage diverse stakeholders and represent the organization externally.
• Leads with an accessibility and inclusion lens, proactively removing barriers, incorporating disability perspectives into decision-making, and creating equitable opportunities for people with disabilities to participate, contribute, and advance.
• Experience in disability inclusion, employment services, social impact, learning, the not-for-profit sector, or a national organization is an asset.

Work Environment & Relationships

• This is a full-time, remote position requiring a dedicated home-based workspace and reliable internet
• Work closely with the Vice-President, Finance & Operations, CEO, and leadership team, while collaborating across Employment Services, Research and Evaluation, and other functions to advance organizational priorities.
• Build and maintain relationships with employers, partners, clients, funders, industry networks, and other stakeholders across Canada.
• Frequent use of a computer and digital technologies is required, including prolonged periods of screen time and participation in virtual meetings.
• Regular use of Microsoft 365, Salesforce, video conferencing platforms, and other CRM, reporting, analytics, and project management tools is required.
• Represent CCRW in meetings, conferences, partnership discussions, and other external engagements to support organizational growth and impact.

Pay and Benefits

Salary placement within the range will be based on the successful candidate’s qualifications and experience.

In addition to salary, CCRW offers vacation time and a comprehensive benefits package in accordance with organizational policies.

Recruitment Process

After the application deadline, we will review applications and contact selected candidates.

The process may include:

1. An initial screening or interview.

2. One or more interviews.

3. A work sample, presentation, or assessment, if needed.

4. Reference checks before an offer is made.

We provide accommodation at no cost during every stage of recruitment.

Accessibility and Accommodations

We welcome applications from persons with disabilities and other underrepresented groups. Accommodation is available at no cost throughout the recruitment process, including alternative application formats and support completing your application. Requests can be made without disclosing a diagnosis.

Why Join CCRW?

Join a team committed to creating a more inclusive workforce. Through your analysis and insights, you'll help CCRW understand what's working, identify opportunities for growth, and maximize the impact of programs and services that support persons with disabilities across Canada.

Note: This job description is intended as a guide to reflect the principal functions of the job. It is not an all-inclusive listing of job duties and may be subject to change.