District Manager

Phoenix - Phoenix, AZ 85013

• Salary Range: $110,000.00 - $130,000.00 Salary
• Position Type: Full Time
• Education Level: High School
• Travel Percentage: Road Warrior
• Category: Corporate

About Lovesac

We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort™. We do this by designing and innovating furniture solutions that are adaptable, washable, expandable, and delivered right-to-your-door-able allowing our customers to live the life they want to live.

Our Designed for Life mission started with Sacs, a seat so much better than your classic beanbag made with repurposed Durafoam and designed to reduce environmental impact while providing unimaginable, cloud-like comfort. From there, we expanded the possibility for sustainable furniture with Sactionals, a customizable modular sectional that can be endlessly rearranged to evolve with you. Our product line has grown a lot since our Sacs days, but our goal will always remain the same – to create truly adaptable, comfortable furniture that can be with you for life.

About our Culture

At Lovesac, we strive to be an employer of choice by embodying a culture that encourages team members to think and dream big. We call this Top Ambition. We aim to not only excel within our industry but also make a meaningful impact on the world. Above all else, we’re driven by love (because it matters) and are dedicated to promoting love and happiness in all aspects of our work. It’s about success, of course, but it’s also about making a positive impact on everyone our business touches.

About the Role

As a Lovesac District Manager, you are a strategic business leader energized by building high-performing teams, driving sustained sales growth, and creating exceptional customer experiences across multiple locations. You lead through others, developing strong Store Managers who inspire their teams, execute with excellence, and deliver consistent results.

You think beyond individual stores, using data, market insights, and customer trends to identify opportunities, remove barriers, and accelerate performance. You balance big-picture thinking with a willingness to get into the details, partnering closely with your teams to solve challenges, improve execution, and drive accountability.

You thrive in a fast-paced, evolving environment and lead change with confidence, curiosity, and agility. You build strong relationships, develop future leaders, and foster a people-first culture where accountability, collaboration, and continuous improvement drive success. Whether supporting new store openings, coaching leaders through growth opportunities, or executing strategic initiatives, you lead the right way because We All Win Together.

This position is considered hybrid and requires regular in-store presence, up to four days per week. Candidates must fully reside in the United States at all times during employment.

What You’ll Do

Sales & Business Leadership

• Own district performance, developing and executing strategies that drive sales growth, profitability, customer acquisition, conversion, and long-term market success.
• Build a culture of ownership and accountability by coaching Store Managers to think strategically, lead customer-centric teams, and consistently deliver strong business results.
• Leverage business insights, customer trends, and market opportunities to identify risks, remove barriers, and accelerate performance.
• Drive execution of Lovesac's selling process, quote management expectations, clienteling strategies, financing initiatives, and customer follow-up programs.
• Assess competitive trends and emerging opportunities, translating insights into actionable plans that strengthen market performance.

People & Culture Leadership

• Build, develop, and retain exceptional Store Managers who create high-performing, customer-focused teams.
• Lead talent strategy across the district, including recruiting, succession planning, leadership development, internal promotions, and new store readiness.
• Foster an inclusive, people-first culture where Associates feel valued, supported, challenged, and inspired to grow.
• Provide intentional coaching through regular store visits, talent reviews, performance conversations, and development planning.
• Identify people opportunities and challenges early, partnering with cross-functional teams to drive solutions while maintaining a positive Associate experience.
• Strengthen Lovesac's talent pipeline and employer brand through community outreach, networking, and relationship building.

Operational Excellence & Customer Experience

• Ensure teams consistently deliver a remarkable experience while leveraging customer feedback to enhance service and results.
• Drive consistent execution of operational standards, merchandising, inventory management, promotional initiatives, and company programs across the district.
• Partner cross-functionally with key stakeholders to execute strategic initiatives, support new store openings and business changes, and identify opportunities to simplify processes and improve efficiency.
• Maintain accountability for compliance, safety, asset protection, inventory integrity, staffing, and policy adherence while modeling Lovesac's values.

• Perform any other reasonable duties for this role as requested by management.

Who you Are:

Core Values: Top Ambition, We All Win Together, Conscious Operations, Do Less and Do Best, Love Matters

Table-Stake Values: Willing to Sweep Floors, Grit, Positive, Self-Aware, Self-Starting, Insatiable Learners, Transparency, Customer-Centric

Core Competencies: Builds Customer Centricity, Drives Remark-able Results, Collaborates Effectively, Makes Good Decisions, Demonstrates Self-Awareness

Qualifications

Requirements

• Minimum 5+ years of multi-unit retail leadership experience in a customer-centric, sales-driven environment.
• Bachelor's degree preferred, or relevant experience demonstrating equivalent business and leadership expertise.
• Ability to travel up to 75% of the time throughout assigned markets for store visits, new store openings, company meetings, leadership events, and other business initiatives.
• Exemplify each of our Lovesac values, at all times, be results driven and utilize knowledge to meet or exceed key performance indicators (KPIs), goals and deadlines.
• Must comply with all policies and procedures outlined in the Lovesac Employee Handbook and work collaboratively with fellow employees, treating all clients, both internal and external with dignity and respect at all times.

Full Time Benefits*

• Financial Benefits: Annual Bonus Program, Inaugural Grant Equity Award, 401K Matching Contribution, Financial Wellness Tools.
• Health and Wellness Benefits: Medical, Dental, Vision, Health Savings and Flexible Spending Accounts, Paid Parental Leave, Life/AD&D, Short Term and Long-Term Disability, Critical Illness and Accident Insurance, Employee Assistance Program.
• Paid Time Off: Up to 160 hours of paid time off within our fiscal calendar year, prorated from date of hire, 8 paid company recognized holidays.
• Pet Insurance and generous Associate Discounts.

*Eligibility and terms for all benefits listed are as outlined in Lovesac’s policy and plan documents.

Associate pay will vary based on factors such as qualifications, experience, skill level and competencies.

Lovesac is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, national origin, ethnicity, religion, sex, sexual orientation, gender (including gender-related identity, gender nonconformity, or status as a transgender or transsexual individual), pregnancy, age, national origin, marital status, physical or mental disability, military status, genetic information or any other characteristic protected by applicable law.

Non-New York City Applicants Only: To the extent permitted by law, conditional offers of employment will be contingent upon successful completion of a background check, including but not limited to education verification, employment history verification, reference checks, criminal history and motor vehicle history (if vehicle required). All qualified applicants with criminal histories will be considered in accordance with applicable local, state, and federal law.

Lovesac participates in E-Verify as required by law. Immigration sponsorship is not available for this role.

Lovesac is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates and employees with disabilities, protected medical conditions, and religious beliefs. If you need an accommodation during the application or interview process, please reach out to us at: accommodations@lovesac.com.