Dutch SDA L1

Tech People is a European provider of technical skills permanent recruitment and temporary contracting services for multiple industries.

Currently we are looking for

DUTCH SPEAKING SERVICE DESK ANALYST LEVEL 1 (ET94)

Location: Budapest, XI. district, hybrid (2 days /week in office)

Salary: competitive

Type of employment: employee

Responsibilities:

• Creating detailed notes of the issue and documenting resolution
• Understanding on basics for Windows and Office suite.
• Provide first level support through handling incoming queries and help requests from end users
• Troubleshoot IT related issues and handle customer requests through different channels such as telephone, email, or chat
• Support our top customers using your specific language skills.

Requirements:

• At least 1 year of previous IT Support/HelpDesk/Service Desk Agent experience is a must!
• A high school diploma.
• Dutch on a business level (working/support language).
• English on a communication level (for interviews, training, and internal communication).
• Candidate needs to be currently eligible to work in Hungary.

Good to have:

• Ability to interact with customers and provide solutions.
• Windows, Office 365, and Network troubleshooting skills.

To apply for this opportunity, please register your English CV, or for more information call +36 30 730 2549 Erika Bácsalmási