E-commerce Operations Manager for Luxmery

Tetra Holons has been providing Staffing & Recruiting solutions for SMEs over the past 10 years. Our portfolio includes a wide variety of positions placed for multiple companies of different industries including tech, non-tech, logistics, finance, virtual outsourcing, to solo entrepreneurs.

At the moment, we are recruiting for a fast-growing E-commerce brand client. We are looking to hire a seasoned E-commerce Operations Manager to take part in an early-stage, startup, global E-commerce company based in Europe.

About the Client

Luxmery is a fast-growing fashion brand selling in over 40 different countries and are expanding at an exponential rate, thanks to our small team of superstars. Our working environment is friendly, fun, and very much a work-hard-play-hard environment. Luxmery is the most successful brand of the TCC E-commerce group at the moment, the group has plans on emerging multiple E-commerce brands within the next 1-3 years which will present a wealth of opportunities for the top performers of Luxmery.

This role is ideal for someone who thrives on responsibility, enjoys strategizing, and is enthusiastic about overseeing and streamlining day-to-day operations. Your expertise will not only influence the immediate needs of Luxmery but also help us launch new brands within our group, giving you a significant leadership opportunity. This role isn't for everyone, it isn't a regular office job. It is demanding and comes with a lot of responsibility. You’ll be put into high-stakes situations early on. We have high expectations from all members of our team and always push them to become the best version of themselves. If this doesn't excite you then this opportunity is not for you.

Why You Matter:

As a seasoned professional, your experience, insights, and leadership are exactly what we need to take Luxmery to the next level. Your work will not just fill positions… It will shape the future culture, capabilities, and growth of our company. We are counting on you to bring your expertise, creativity, and passion to help us build a sustainable, high-performance team.

If you are ready to make an impact, lead with vision, and contribute to the next chapter of a fast-growing company, we would love to hear from you.

About the role:

As a seasoned E-commerce Operations Manager, you will oversee the entire operational spectrum, driving efficiencies across order fulfillment, inventory management, and logistics. You will collaborate with multiple departments to ensure seamless E-commerce activities focused on process improvements, data-driven decision-making, and customer satisfaction as well as maintain quality and compliance, optimize operational workflows, and deliver timely and accurate results that directly impact the scalability and success of our rapidly growing E-commerce brand.

About you:

• A bachelor’s degree in business, operations management, logistics, or a related field is preferred.

• Proven experience (3+ years) in E-commerce operations, supply chain management, or related fields.

• 3+ years of experience with E-commerce brands

• Strong background in E-commerce software tools, analytics platforms, and project management systems.

• Familiarity with data analytics tools for tracking and improving supply chain efficiency.

• Ability to work in a fast-paced, dynamic environment and adapt to evolving business needs.

• Strong understanding of E-commerce platforms, order management systems, and fulfillment strategies.

• Excellent verbal and written communication skills

• Excellent problem-solving skills with a track record of optimizing operational workflows.

• Leadership is your strong suit, you can manage teams and build effective cross-functional relationships.

• Detail-oriented with exceptional organizational skills and the ability to prioritize tasks effectively.

• Proficient in data analysis with a focus on KPIs and performance metrics.

• Knowledge of third-party logistics (3PL) and warehouse management systems (WMS) is highly preferred.

• Experience with fashion & shapewear brands is a +

Day-to-day responsibilities

As an experienced E-commerce Operations Manager, you will be expected to:

• Oversee and optimize end-to-end E-commerce operations, including order fulfillment, inventory management, and logistics coordination.

• Manage relationships with third-party vendors, and logistics providers to ensure timely and accurate deliveries.

• Develop and maintain operational workflows, metrics, and identify areas for process improvement and automation.

• Collaborate with cross-functional teams (marketing, sales, customer service, and IT) to support promotional activities and customer satisfaction initiatives.

• Monitor key performance indicators (KPIs) to analyze operational performance and implement corrective actions.

• Ensure compliance with safety, quality, and regulatory standards in all aspects of operations.

• Conduct regular audits on inventory accuracy, fulfillment efficiency, and shipping cost-effectiveness.
  

Job specifications

• Full-time

• Fully remote

• Flexible working hours

• Strategic freedom