Email Marketing and SMS Specialist

About Us Pomelo places the best offshore talent with top brands, startups, and agencies across the globe. We enable hard-working and ambitious talent to work remotely from their home countries, while gaining exposure into how the world’s top companies operate. About the Role We’re looking for a Email & SMS Specialist with deep experience in e-commerce, Shopify, and Klaviyo to help manage the email marketing and SMS strategy for an e-commerce brand. Your primary goal will be to consistently improve ROI from email marketing efforts. You'll need to have exceptional organization, communication, and problem-solving skills to excel in this role. Responsibilities Manage, plan, and oversee all Klaviyo emails + SMS flows, consistently A/B testing and iterating for performance optimization Strategize, develop and execute monthly email/SMS and content calendars for campaigns Oversee all Klaviyo reporting and analytics, regularly presenting data to the internal team Track email performance on a regular basis and identify opportunities for improvement Perform ad hoc administrative, business operations, and special projects tasks as needed Qualifications Bachelor’s degree in a relevant field 3+ years managing e-commerce emails in Klaviyo and email/SMS marketing strategies Professional fluency in English with excellent written, reading, and speaking skills Access to a laptop/desktop with reliable and fast Internet connection Ability to work in US time zone zone, Monday to Friday (8 hours per day) Previous experience working the overnight shift Benefits Competitive pay, always in US dollars Work remotely from the comfort of your home Health & wellness benefit Paid holidays and time off Performance and referral bonuses Global exposure to the world’s best companies