Employee & Labour Relations Specialist

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

The Employee & Labour Relations (ELR) function provides specialised support to leaders, managers, and employees on workplace matters, ensuring consistent application of employment practices, policies, and labour law requirements. This role serves as the primary ELR partner for North Africa and the Middle East, partnering with Human Resources Business Partners, Legal & Compliance, and business leaders to manage employee relations matters, organisational change initiatives, and workplace investigations.

This position is based in Cairo, Egypt. The role supports multiple countries across the region and requires close collaboration with stakeholders in a matrix organisation.

As the Employee & Labour Relations Partner for North Africa and the Middle East, you will provide expert guidance on employee relations matters, employment practices, workplace investigations, performance improvement, restructuring activities, and conflict resolution. The role partners closely with business leaders, Human Resources, and Legal teams to address complex workplace issues while ensuring compliance with local employment legislation and company policies. Deep knowledge and expertise in the Egyptian labour law will be critical to be successful in this role.

Primary Responsibilities:

• Lead employee relations case management, including disciplinary matters, workplace concerns, performance issues, investigations, and involuntary terminations.
• Advise and coach leaders on employee relations practices, policy interpretation, performance management, and organisational restructuring activities.
• Conduct workplace investigations in partnership with Legal & Compliance, gathering documentation, assessing findings, and supporting resolution plans.
• Facilitate conflict resolution through mediation, coaching, and other workplace intervention techniques.
• Manage restructuring programmes and workforce transition activities, ensuring compliance with local employment requirements.
• Maintain accurate and timely case documentation within the Employee Relations Case Management System (ServiceNow).
• Partner with Human Resources Business Partners and Centres of Expertise to address organisational effectiveness and workforce-related challenges.
• Ensure consistent application of company policies, employment practices, and regional labour legislation while maintaining confidentiality of sensitive employee information.

Required Qualifications:

• Bachelor's degree and 5+ years of experience in employee relations, labour relations, human resources, or employment law.
• Experience in Egyptian Labour law and the ability to work autonomously in relation to these matters.
• Experience managing employee relations cases, workplace investigations, disciplinary processes, and performance improvement programmes.
• Experience supporting employee and labour relations activities across multiple countries within North Africa and the Middle East.
• Experience interpreting human resources policies and applying country-specific employment legislation.
• Experience partnering with business leaders across multiple stakeholder groups.
• Experience leading restructuring initiatives, workforce transitions, or reduction-in-force programmes.
• Fluent written and verbal English communication skills.

Preferred Qualifications:

• Experience using ServiceNow or similar case management systems.
• Experience partnering with Legal & Compliance teams on employment investigations and risk mitigation.
• Experience within a multinational healthcare, medical technology, or highly regulated industry environment.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.

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Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

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This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

Who We Are

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

What We Do

We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will…

• Build a better future, amplifying your impact on the causes that matter to you and the world

• Grow a career reflective of your passion and abilities

• Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

How We Are Different

These commitments set our team apart from the rest:

Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

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