Enterprise Applications Engineer (DMS)

Joining McNees Wallace & Nurick LLC means becoming part of a team that values your voice, your growth, and your impact on clients, colleagues, and the communities we serve. Since 1935, McNees has been a trusted, client-focused law firm delivering practical, results-driven legal solutions with integrity and a client-first philosophy. We are a full-service firm with more than 170 attorneys and 350 professionals, committed to excellence across a wide range of practice areas and industries. At McNees, we are guided by our core values of authentic relationships, excellence, growth, and balance to foster collaboration and innovation. We support your success through mentorship, leadership development, and continuous learning opportunities. Our commitment to community runs deep, with a strong tradition of stewardship through pro bono work, charitable initiatives, and civic engagement. We also prioritize flexibility and well-being with a family-focused culture, reasonable revenue hour expectations, and technology that drives efficiency. If you’re looking for an opportunity to do meaningful work with people who value integrity and collaboration, you’ll feel at home at McNees. McNees, Wallace & Nurick is actively seeking an Enterprise Applications Engineer (DMS) to join our Information Technology department. At McNees, we believe our people are our greatest asset. We foster a culture of integrity, innovation, and collaboration - where your ideas matter, and your contributions make a real impact. As the Enterprise Applications Engineer (DMS), you will serve as the primary administrator of NetDocuments, driving the firm's document management strategy while leading the adoption of innovative NDMax AI capabilities. This position offers the opportunity to partner with technology, governance, and business stakeholders to enhance operational efficiency, strengthen information governance, and deliver cutting-edge solutions that support attorneys and staff across the organization. Reporting to the Manager of Enterprise Applications, you will also contribute to broader enterprise applications support and strategic technology initiatives. Responsibilities Serve as the primary administrator for the NetDocuments document management system, ensuring platform stability, performance, database integrity, and ongoing enhancements. Configure, deploy, and promote adoption of NDMax capabilities, including CollabSpaces, auto-profiling, metadata extraction, ND Context Graph, natural language search, and other AI-powered features. Partner with the Director of Data Governance to maintain governance standards, ethical walls, and compliance requirements. Test, package, and deploy NetDocuments updates and enhancements to ensure secure and seamless system upgrades. Execute large-scale data imports and exports with a high degree of accuracy and attention to confidentiality. Manage document security requests, workspace permissions, ethical walls, and special-access requirements. Collaborate with NetDocuments and third-party vendors to troubleshoot issues, validate fixes, and implement platform improvements. Provide backup administration and operational support for Finance and HR enterprise applications when needed. Lead DMS-related projects, deliver user onboarding and training, and create technical documentation that promotes user adoption and self-service. Identify opportunities to improve processes, increase efficiency, and strengthen system reliability across supported platforms. Stay current on legal technology trends, knowledge management practices, and emerging AI-driven solutions that create business value. Requirements Bachelor's degree in Information Technology, Information Systems, a related field, or an equivalent combination of education and experience. Four or more years of experience administering an enterprise document or content management platform, preferably within a professional services environment. Direct NetDocuments experience is strongly preferred. Hands-on experience administering NetDocuments, including familiarity with NDMax technologies and AI-enabled document workflows. Understanding of ethical walls, access management tools, and information governance best practices. Exposure to Finance or HR enterprise applications such as Aderant, Paylocity, or similar business systems. Experience with scripting and automation of routine administrative tasks. Working knowledge of data querying, troubleshooting, validation, and secure data migration processes. Strong communication, training, and consulting skills with the ability to explain technical concepts to both technical and non-technical audiences. Prior law firm or professional services experience and familiarity with legal workflows, matter-centric organization, and compliance requirements. Interest in legal AI, knowledge management, and emerging technologies that support document intelligence and automation. Ability to manage multiple priorities independently while handling sensitive and confidential information with discretion. #LI-REMOTE #LI-DNP About McNees Headquartered in Harrisburg, Pa., McNees operates offices across Pennsylvania, Maryland, Ohio, and Washington, D.C., giving our team a broad regional footprint and diverse opportunities for collaboration. We are ranked among the NLJ 500, Best Law Firms, and Best Lawyers, and nationally recognized for excellence in areas such as construction litigation and energy law. Our attorneys deliver tailored strategies to businesses, individuals, and organizations across industries, including real estate, energy, healthcare, banking and finance, insurance, construction, and technology. We also have a strong presence in public sector law, advocating for clients in regulatory and legislative matters at all levels of government. Our services span corporate law, real estate and construction, labor and employment, litigation, tax, intellectual property, energy and environmental, estate planning, and public sector law, complemented by affiliated businesses like Apollo Communications (strategic marketing and PR), Keystone Municipal Solutions (municipal consulting), and Pine Street Land Company (title and settlement services). McNees offers an engaging work environment, robust opportunities for professional development, challenging and rewarding career paths, and competitive compensation. McNees is an Equal Opportunity Employer . Employment decisions are made without regard to any trait protected by law.