Epic MyChart / Patient Access Analyst

This is a remote position.

Superlanet is seeking an experienced Epic MyChart /Patient Access Analyst to support our healthcare client in Texas. This is a primarily remote, direct-hire opportunity with occasional onsite travel.

This role will support Epic MyChart, Hello World, Cadence, and Patient Access workflows, with a strong focus on Open Scheduling, Direct Scheduling, Provider Finder, and digital patient access. The ideal candidate brings hands-on Patient Access/Cadence expertise and experience improving how patients find providers, schedule care, and engage digitally.

Key Responsibilities

• Support and optimize MyChart, Hello World, Cadence, and Patient Access workflows.
  

• Build and enhance Open Scheduling and Direct Scheduling functionality.
  

• Support Provider Finder, including provider search, profiles, scheduling integration, and patient access workflows.
  

• Support digital engagement functionality including Questionnaires, Care Companion, and patient self-service tools.
  

• Lead enhancements, troubleshooting, testing, upgrades, and workflow optimization.
  

• Partner with Patient Access, operational, clinical, and IT stakeholders to improve the digital patient experience.
  

• Support implementations, go-lives, and post-live optimization.
  

Required Qualifications

• Active Epic certification or accreditation in MyChart and/or Cadence.
  

• Strong hands-on Patient Access/Cadence experience.
  

• Experience with Open Scheduling and/or Direct Scheduling.
  

• Experience supporting MyChart and Hello World.
  

• 3–4+ years of healthcare IT experience, including 2+ years supporting Epic.
  

• Experience with Epic implementations, upgrades, optimization, and production support.
  

• Associate degree required.
  

• Strong communication, troubleshooting, and workflow optimization skills.
  

Preferred Qualifications

• Provider Finder experience.
  

• Experience with Questionnaires and/or Care Companion.
  

• MyChart Welcome or other digital onboarding experience.
  

• Epic Ambulatory experience or certification.
  

• Multiple Epic certifications.
  

• Bachelor’s degree or higher.
  

• Experience supporting enterprise digital front door or patient access initiatives.
  

Benefits