Executive Assistant (Operations)

Job Title: Executive Assistant (Operations) Location: Remote Employment Type: Full-Time Contractor Working Hours: 8 hours per day, 9:00 AM – 5:00 PM EST (Monday–Friday) Industry: E-commerce / Wellness Supplements About Us Mint Source is a remote-first bridge that connects vibrant talent with international clients and agencies, enabling skilled individuals to showcase their expertise on a global stage. Role Overview Mint Source is recruiting an Executive Assistant (Operations) to join a US-based, nine-figure direct-to-consumer brand selling all-natural wellness supplements. This is not a calendar-and-inbox assistant role. You'll work directly with the Founder and Head of Growth to keep the marketing team's day-to-day execution on track: following up on deliverables, removing blockers, building systems, and making sure nothing falls through the cracks. Success looks like a founder who no longer chases anyone for updates, because you already did. For the right person, this seat grows into Operations Manager and eventually Chief of Staff. What You'll Do Coordinate daily execution across the marketing team (ad script writers, editors, designers), keeping projects moving and deadlines met Follow up with team members until work is completed, and hold people accountable to what they committed Identify blockers before they become problems, resolving what you can and escalating what you can't Build SOPs, improve workflows, and keep documentation organized Spot inefficiencies and recommend process improvements Prepare weekly team reports, project status updates, and accountability reports for the Founder Maintain project dashboards and keep task tracking clean in tools like ClickUp Make sure every meeting ends with clear action items and owners, then track them to completion Support hiring workflows, including reviewing candidate submissions and coordinating next steps Gradually take ownership of the creative team's day-to-day operations as you prove yourself What We're Looking For A track record inside real companies in fast-paced, high-pressure environments. This is explicitly not a virtual assistant role, and a background of freelance task-work won't be the right fit Excellent written and spoken English, clear and professional on daily calls with a US-based team Naturally organized and detail-obsessed. You notice the missing attachment, the wrong link, the overdue task An ownership mindset. You don't wait to be told, and you're confident enough to hold your ground when the team pushes back Reliable to the core. If you say you'll do something, it gets done, every time Calm under pressure, and you take direct feedback without folding A fast learner who thinks in first principles. Teach you once and you run with it Bonus points: prior Executive Assistant , operations, or project management experience; hands-on use of ClickUp , Notion , Airtable , or Google Workspace ; strong AI tool usage; marketing or DTC e-commerce knowledge Key Performance Metrics (KPIs) Projects and deliverables completed on deadline without the Founder needing to chase updates Weekly reports and dashboards delivered on schedule, accurate and current Every meeting closed with documented action items, owners, and follow-through Measurable reduction in Founder time spent on team coordination 30/60/90 ramp: first 30 days learning the team, tools, and workflows with close Founder oversight; by 60 days independently running follow-ups, reporting, and accountability loops; by 90 days projects move without reminders and nothing slips through the cracks What You Get Competitive compensation discussed individually based on experience and location Monthly performance bonuses and regular compensation reviews based on impact Fully remote work with paid holidays and paid leave Direct mentorship from the Founder and Head of Growth of a nine-figure DTC brand A defined progression path from Executive Assistant (Operations) into Operations Manager and Chief of Staff