Finance Operations Specialist (Billing & Payroll)

Job Overview The Finance Operations Specialist (Billing & Payroll) is responsible for keeping billing and payroll running smoothly. You will manage facility invoicing and collections follow-up , process monthly employee payroll , support contractor pay-outs (as assigned), and maintain organized finance records so leadership has reliable visibility into cash flow and receivables. This role is ideal for someone who is detail-oriented, deadline-driven, and comfortable working with documentation and systems in a remote environment. Key Responsibilities Facility Billing & Accounts Receivable (Primary) Prepare and send invoices to healthcare facilities accurately and on schedule. Ensure invoices match service records (dates, trip totals, pricing, and approved adjustments). Maintain an Accounts Receivable (A/R) tracker and follow up on unpaid invoices consistently and professionally. Resolve billing questions and discrepancies by coordinating with internal operations teams. Keep billing records organized and audit-ready. Payroll Processing (Monthly — Employees) Process monthly payroll accurately and on time. Maintain payroll inputs (approved pay changes, attendance/time information, reimbursements, and adjustments). Keep payroll records organized and confidential. Contractor Pay-out Support (As assigned) Support contractor/driver pay-out processing based on company schedules and approved pay rules. Maintain pay-out logs and records for reporting and year-end readiness. Reconciliations, Reporting & Finance Support Maintain organized finance records (spreadsheets and/or bookkeeping tools such as QuickBooks). Reconcile collections and pay-outs at a basic level (tracking what was invoiced, collected, and paid out). Provide a weekly summary to leadership: invoices sent, payments received, overdue accounts, upcoming payroll obligations, and issues needing decisions. Build and follow checklists/SOPs for billing, payroll, collections, and month-end routines. What Success Looks Like Invoices are accurate and sent on time Overdue invoices are followed up consistently (A/R stays healthy) Monthly payroll is processed accurately and on schedule Records are organized, clean, and easy to audit Leadership has clear visibility into collections, receivables, and payroll obligations Requirements Required 2+ years of experience in billing, payroll, accounts receivable, bookkeeping, or finance operations Strong Excel/Google Sheets skills Excellent attention to detail and reliable deadline discipline Strong written English and professional communication Reliable internet connection and stable remote work setup Ability to work daily overlap hours with U.S. Central Time Preferred QuickBooks (or similar) experience Experience supporting U.S.-based billing or payroll operations Experience handling payroll and/or contractor pay-outs Confidentiality & Professional Standards This role handles sensitive financial and customer-related information. Strict confidentiality, professionalism, and process discipline are required.