Guest Experience & Sales Associate

About Hello Red Sea

Hello Red Sea is a Red Sea company connecting people, places and business through travel, experiences and services. From our base in Hurghada, we arrange boat trips, island days, snorkeling, tailor-made experiences and private transfers between Hurghada, El Gouna, Cairo and the airport.

We are an early-stage startup, and this is a chance to join from day one and grow with the company.

The role

You will be the first point of contact for our guests: answering their questions, turning inquiries into bookings, and making sure every guest has a great experience from first message to final review.

What you'll do

• Reply to guest inquiries on WhatsApp, Instagram, Facebook and email quickly and professionally

• Recommend the right experience or transfer and confirm bookings

• Coordinate trip details with our drivers and licensed partners

• Find and answer travelers' questions in online communities (Facebook groups, forums, Telegram)

• Follow up after each trip and invite happy guests to leave an honest Google review

• Share ideas to improve our service and social media content

What we're looking for

• Excellent written English

• A second language is a strong plus: German, Russian, Polish, Czech, Italian or French

• Experience in tourism, hospitality, customer service or sales

• Fast, friendly and reliable on WhatsApp and social media

• Good knowledge of Hurghada and the Red Sea

• Self-motivated and comfortable working with a small, fast-moving team

What we offer

• Part-time, flexible hours, working mostly remotely from Hurghada

• Commission on every booking you close (details discussed at interview)

• A founding role with room to grow as the company grows

• Hands-on experience building a Red Sea travel brand from the ground up

This is a freelance, commission-based role at this stage.

How to apply

• Apply on LinkedIn or send your CV and the languages you speak to hello@helloredsea.com, with the subject "Guest Experience – [Your Name]".