Hazard Forecaster

Overview of Position The Hazard Forecaster plays a critical role in supporting business operations by analyzing workload trends, forecasting future volumes, and translating those forecasts into staffing recommendations. This position partners closely with Operations teams to drive informed workforce planning decisions, ensure service level commitments are met, and support business growth through data-driven insights. What makes us different? Fully remote work flexibility across Argentina. Opportunity to influence strategic workforce planning decisions. Exposure to global forecasting and cross-functional business partnerships. Collaborative team environment focused on innovation and continuous improvement. Access to modern analytics tools including Excel, Power BI, and forecasting methodologies. What will be my duties and responsibilities in this job? Analyze historical workload data, trends, and business drivers to develop accurate volume forecasts. Create staffing recommendations that support operational goals and contractual service level agreements. Present forecasts, trends, and workforce recommendations during monthly business review meetings. Develop reports and perform ad hoc analyses related to new initiatives, process changes, and client onboarding activities. Continuously improve forecasting models, methodologies, and workforce planning processes. What are the requirements needed for this position? High School Diploma or GED required. Minimum 3 years of advanced Microsoft Excel experience, including formulas, pivot tables, and data analysis. Strong analytical and problem-solving skills with the ability to translate data into business recommendations. Excellent written and verbal English communication skills. Ability to manage multiple priorities, work independently, and collaborate effectively across teams. What other skills/experience would be helpful to have? Previous forecasting, workforce planning, capacity planning, or workforce management experience. Experience with Power BI reporting and dashboard development. SQL knowledge and experience extracting or analyzing data from multiple sources. Knowledge of forecasting methodologies, statistics, and trend analysis. Experience presenting insights and recommendations to operational or business stakeholders. What are the working conditions and physical requirements of this job? General office demands. This role supports U.S. Eastern Time business hours and can be performed remotely from anywhere in Argentina. Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com . What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way . Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products. AI and Biometric Usage Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video. Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information. Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions. Job Scam Alert Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here .