Head of People Operations & Automation

About the team

Kiloverse is the operational force that helps ventures grow — building the systems, teams, and infrastructure that turn ideas into scalable businesses. Behind every fast-growing product, there’s a group of people who think like owners, act fast, and execute with precision.

Here, you’ll find people who want to break big in their careers — working side by side with entrepreneurs and founders to build ventures that redefine the health, wellness, beauty, or travel industries.

About the role:

We are hiring a Head of People Operations to build the systems and processes that keep Kilo running smoothly as we scale. You will lead a team of two and own HRIS, compliance, contractor management and people data. You will also build the reporting and self-service tools, AI included, that make People Ops simple and reliable for 500+ employees.

You will report to our Chief People Officer and be the first dedicated leader of People Operations at Kilo. Most of our people work in Lithuania and across Europe. Your job is to take the function from "whoever sees it, does it" to clear ownership, documented steps and predictable delivery.

We want People Ops to make real use of AI to cut manual work, improve data quality and help employees get answers fast, while keeping a high bar for privacy, compliance and trust.

This role combines scaled systems thinking, operational excellence and automation, data rigor, compliance judgment, and a high-quality employee experience.

Get ready to

• Lead and develop the team, set priorities and build a culture of ownership and great service.

• Build workflows, a knowledge base and AI-powered self-service so employees and managers can get help without waiting and still reach a person when they need one.

• Run the employee lifecycle end to end, including onboarding, contract changes, internal moves, leave, offboarding and employee records.

• Oversee EoR setups, structure contractor community and new country launches, with clear documentation and controls that keep us compliant with local laws.

• Own our HR tech stack end to end, starting with Personio. Assess whether it's still the right fit or whether a switch makes sense, then lead integrations, data quality, access controls and automation.

• Build dashboards and reporting on headcount, turnover, costs and more that help leadership make better workforce decisions.

• Work closely with Finance, Legal and IT on systems, integrations and data accuracy, and manage external vendors and providers.

• Get the process and data right before automating, so the function can scale without headcount growing at the same rate.

• Be part of the People Leadership Team and help shape our wider people strategy.
  

We expect you to

• 7+ years in People/HR Operations, including at least 2 years leading a team.

• Hands-on experience with multi-country payroll, EoR and employment compliance in Europe. Lithuanian labor law knowledge is a must.

• Experience managing contractors or freelancers at scale and understanding the risks involved.

• Hands-on HRIS experience (Personio, HiBob or similar), including implementation or migration and process automation.

• Comfortable with data, building reports and dashboards and turning numbers into recommendations.

• A clear point of view on how AI can change People Ops, and the judgement to use it safely.

• A track record of taking a function from ad hoc to structured in a fast-growing environment.

• Happy to set direction and just as happy to fix a payroll issue yourself.

• Lithuanian and fluent in English.
  

Salary

Gross salary range is 6,000 to 8,000 EUR/month.

Location

We have several great workspaces to choose from, including our headquarters in Vilnius and our hubs in Klaipėda and Riga.

For our Vilnius office, we follow a 4 days onsite, 1 day remote hybrid model. For roles based outside Vilnius, the work arrangement -onsite, hybrid, or remote-depends on the specific position.

Speaking of perks:

Own your wellness
Stay sharp and well in your own way – health insurance (after probation), on-site physiotherapist, office gym, and fitness classes keep you moving. Plus 7 extra days off, 3 for weddings, hybrid work, and the freedom to work 2 months from anywhere in the world.

Boost your daily life
Every breakthrough needs a spark, and our daily setup is designed to support it. Enjoy a pet-friendly office, fresh breakfasts, hot lunches, and fully stocked drawers and fridges for a quick snack or even a team-cooked meal together. Rooftop and cellar events keep things lively, while a public transport card for Vilnius and access to Perks.lt benefits help make everyday life a little easier.

Shape your growth path
Builders never stop learning. Coaching, mentorship, training, conferences, online courses, subscriptions, books – you’ve got a €1100 yearly budget to fuel personal or team growth. You pick the path – we’ll back you all the way.

Drive global impact
This is where ambition scales. Build impact across 30+ brands worldwide. Launch bold projects. Even step in as a co-founder – we reward those who push further. And if you bring in more great people, you get €1500 for every successful referral.

*additional conditions apply based on your residence location.