Process Automation Business Analyst

Process Automation Business Analyst

Shape the Future of Intelligent Automation

Are you passionate about improving business processes and transforming the way organisations work?

We're looking for a Process Automation Business Analyst to join our team and play a key role in identifying opportunities to simplify operations, optimise processes, and deliver intelligent automation solutions that create measurable business value.

Responsibilities

• Partner with business stakeholders, operational teams, and IT to understand strategic objectives and operational challenges.
• Gather, analyse, and document business, functional, and non-functional requirements.
• Identify opportunities for process optimisation, automation, and AI-enabled improvements.
• Conduct detailed analysis of current processes, highlighting inefficiencies, bottlenecks, manual effort, and dependencies.
• Create and maintain process documentation including As-Is and To-Be process maps.
• Facilitate requirements workshops and stakeholder discussions to drive consensus and alignment.
• Support business case development through research, data analysis, and opportunity assessment.
• Collaborate with technical teams to ensure solutions meet agreed business requirements.
• Lead User Acceptance Testing (UAT), develop test scenarios, and coordinate business sign-off activities.
• Monitor solution performance and stakeholder satisfaction, driving continuous improvement initiatives.
• Manage risks, issues, and stakeholder expectations throughout the project lifecycle.
• Support KPI development and contribute to operational efficiency and transformation programmes.
• Coach and share knowledge with colleagues to support team capability growth.

Skills and Knowledge

• Experience in Business Analysis, Process Improvement, Automation, or Operational Excellence.
• Good gathering and documentation skills.
• Ability to map and redesign complex business processes.
• Excellent stakeholder management and communication skills.
• Experience facilitating workshops and driving collaboration across multiple functions.
• Strong analytical and problem-solving capabilities.
• Advanced Microsoft Excel and PowerPoint skills.
• Knowledge of Value Stream Mapping, Business Process Management, and Continuous Improvement methodologies.
• Understanding of Intelligent Automation technologies including RPA, workflow automation, document AI, process mining, decisioning tools, and Generative AI.
• Ability to prioritise multiple projects and work effectively in a fast-paced environment.

Desirable

• Lean Six Sigma certification (Green Belt or above).
• Knowledge of IIBA Business Analysis principles and practices.
• Experience with Agile, SAFe, and Waterfall delivery methodologies.
• Previous involvement in automation, digital transformation, or process optimisation programmes.
• Exposure to AI-driven business solutions and emerging automation technologies.

Benefits

• Opportunity to work on high-profile transformation and automation initiatives.
• Exposure to emerging AI and intelligent automation technologies.
• Collaborative and supportive working environment.
• Professional development and learning opportunities.
• Ability to influence strategic business decisions and operational improvements.
• Hybrid and flexible working options.
• Competitive salary and benefits package.

Salary: 3000 – 4200 eur gross monthly

What Cencora offers

We offer a competitive annual bonus, life insurance from Day 1, a best-in-class health insurance package, and up to 6 fully paid benefit days a year. As a Cencora employee, you have the benefit of our referral bonus scheme, our boundless learning opportunities and our global Employee Assistance Program. We have a wonderful office location in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all times. Become part of our purpose-driven, multicultural team now and help us create healthier futures

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