Inside Sales Representative

★ PLEASE SUBMIT YOUR CV IN ENGLISH ★ Inside Sales Representative Location: Remote — Colombia Work Arrangement: This is a fully remote (telecommute) position. Employment Type: Full-Time Number of Openings: 1 Position Industry: Electrical Equipment / Industrial Solutions Compensation: Base salary of $2,500 USD/month. English Proficiency: Advanced English (B2+/C1) is required for professional communication with U.S.-based customers. Schedule: Full-Time | U.S. Business Hours Start Date: As Soon As Possible About the Company Our client is a well-established U.S.-based provider of electrical power distribution solutions , serving commercial, industrial, utility, and infrastructure projects for more than two decades. The company partners with trusted manufacturers to deliver reliable, high-quality electrical equipment and technical expertise that help customers build safe and efficient power distribution systems. Its portfolio includes power transformers, transmission and distribution transformers, low- and medium-voltage switchgear , and emerging energy solutions such as Battery Energy Storage Systems (BESS) and standby power systems. These solutions support a wide range of industries, including manufacturing, healthcare, education, commercial buildings, data centers, renewable energy, utilities, government facilities, and large-scale infrastructure projects. The organization is recognized for its customer-first approach, providing comprehensive support throughout every stage of a project—from equipment selection and engineering coordination to delivery and ongoing technical assistance. By focusing on quality, responsiveness, and long-term partnerships, the company helps customers reduce project risk while ensuring reliable electrical infrastructure for mission-critical operations. About the Role We're looking for a proactive and customer-focused Inside Sales Representative to drive revenue growth by managing existing customer relationships while identifying new sales opportunities. This is a consultative sales role where you'll maintain ongoing communication with customers, prepare quotations, identify upselling and cross-selling opportunities, and coordinate closely with internal teams to ensure successful project execution. The ideal candidate enjoys building long-term relationships, solving customer challenges, and delivering exceptional service in a fast-paced environment. What You'll Do Customer Relationship Management • Manage a portfolio of existing customer accounts. • Build long-term relationships through proactive communication and outstanding service. • Understand customer needs and recommend tailored solutions. • Maintain regular follow-ups to strengthen customer loyalty. Sales Growth & Business Development • Identify opportunities for upselling and cross-selling. • Prepare accurate quotations and follow up to maximize conversion rates. • Develop new business opportunities within existing accounts. • Achieve individual sales and revenue goals. Account Coordination • Coordinate customer orders, project updates, and delivery timelines. • Collaborate with internal departments to ensure seamless project execution. • Maintain accurate CRM records and customer information. • Provide regular sales pipeline and forecast updates. Customer Service Excellence • Respond promptly to customer inquiries. • Resolve issues professionally and efficiently. • Deliver an exceptional customer experience throughout the sales cycle. • Build trust through consistent communication and reliable follow-through. What We're Looking For Required Qualifications • Previous experience in Inside Sales, Account Management, Customer Success, or B2B Sales . • Strong customer service and relationship-building skills. • Excellent communication and negotiation abilities. • Experience preparing quotations and managing customer accounts. • Strong organizational and multitasking skills. • Ability to work independently in a remote environment. • Proficiency with CRM systems and Microsoft Office or Google Workspace. • Advanced English communication skills (B2+/C1). Preferred Qualifications • Experience within electrical equipment, industrial products, manufacturing, engineering, or distribution industries. • Knowledge of transformers, switchgear, power distribution equipment, or related electrical products. • Background in technical or engineering sales. • Experience supporting commercial or industrial customers. Candidate Evaluation Considerations To ensure success in this role, the following factors will be carefully evaluated during the selection process: • Ability to build long-term customer relationships. • Experience generating revenue through consultative selling. • Strong communication and negotiation skills. • Attention to detail when preparing quotations and managing projects. • Ability to prioritize multiple opportunities simultaneously. • Professionalism, accountability, and customer-focused mindset. What Success Looks Like • Customer relationships continue growing through proactive communication. • Sales opportunities are successfully converted into long-term business. • Quotations are delivered accurately and followed up consistently. • Customers receive outstanding support throughout every project. • Revenue goals are achieved while maintaining high customer satisfaction. Why Join Us? • Fully remote opportunity. • Competitive base salary with performance-based earning potential. • Join a growing organization serving critical infrastructure and industrial markets. • Work with innovative electrical power distribution solutions. • Collaborative and supportive team environment. • Long-term career growth opportunities. Important Notes Applications may receive priority consideration if candidates: • Have experience selling electrical equipment, industrial products, or technical solutions . • Have managed commercial or industrial customer accounts. • Demonstrate strong consultative selling skills. • Possess excellent English communication abilities. • Enjoy building long-term customer relationships. This is a fully remote (telecommute) position.