Insurance Agent

Company Description PT Asuransi Jiwa Manulife Indonesia (Manulife Indonesia), established in 1985, is part of Manulife Financial Corporation, a leading Canada-based financial services group operating in Asia, Canada, and the United States. The company provides a broad range of financial solutions, including life insurance, accident and health insurance, investment services, and pension funds for individual and business customers across Indonesia. Supported by more than 9,000 employees and professional agents in 25 marketing offices, Manulife Indonesia serves over 2.5 million customers nationwide. The company operates under licenses issued by the Ministry of Finance of the Republic of Indonesia and is registered with and supervised by the Financial Services Authority (OJK), ensuring strong regulatory compliance and reliability for customers and employees.
Role Description This is a full-time hybrid role for an Insurance Agent based in Jakarta, Indonesia, with a combination of office-based work and some work-from-home flexibility. The Insurance Agent will be responsible for identifying customer needs, presenting suitable life and health insurance solutions, and supporting clients in choosing appropriate coverage and financial products. Daily activities include prospecting and engaging new clients, managing existing customer relationships, providing policy information and explanations, preparing proposals and documentation, and ensuring timely follow-up on inquiries and applications. The role also involves collaborating with internal teams, participating in sales and product training, meeting individual and team sales targets, and maintaining accurate records in alignment with company and regulatory standards.
Qualifications

• Demonstrated skills in Insurance Sales and Insurance, with the ability to explain products clearly and build long-term client relationships.
• Experience or familiarity with Insurance Brokerage and related market practices to support client-centric solutions.
• Solid understanding of Finance to help customers make informed decisions about protection and investment products.
• Strong Customer Service skills, including active listening, empathy, and timely resolution of client issues.
• Excellent communication and interpersonal skills, with the ability to work with diverse customer backgrounds.
• Results-oriented mindset with the ability to meet sales targets and manage multiple client accounts effectively.
• Comfort with hybrid work arrangements, self-management, and use of digital tools for remote client engagement.
• Bachelor’s degree in Business, Finance, Marketing, or a related field is preferred; relevant professional certifications in insurance are an advantage.
• Knowledge of the Indonesian insurance market and OJK regulations is beneficial.