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responsibilities:
- Gathering data and analyzing business and user needs to identify trends, issues, and opportunities for improvement
- Analyzing complex business problems and determining an IT solution to address the user’s needs
- Creating requirements and specifications for business solutions.
- Stimating: Work closely with technical teams to agree rollout strategy and timing based on business and IT requirements
- Evaluating and optimizing business processes to improve productivity for staff
- Communicating with all major stakeholders of a project and translating their needs and expectations into strategies and milestones
- Providing recommendations on hardware and software procurement
- Documentation: Fulfill the development of documentation and Work Breakdown Structure (WBS)
- Perform requirements gathering and analysis in order to provide high quality and detailed requirements, ensuring the closest involvement with, and agreement from, Product Owners
- Produce and review data/information models and preliminary system architecture, as needed
- Collaborate with the Product Owner, or delegated member of the applicable business group, to document user requirements
- Model processes to clarify business requirements, and to enhance or re-engineer business processes, prior to, or in parallel with, solution design and implementation, as necessary
- Resolve conflicting end-user requirements
- Maintain knowledge of the IT industry; analyse the abilities of tools and technologies, compare with the need of the business, then recommend potential solutions to managers within the business
- Collaborate with application owners to ensure that business requirements are delivered through successful implementation of optimal, cost-effective solutions
- Provide input to Business Case requirements & other pre-project activities (e.g., high-level requirements, project scope, objectives)
Required Knowledge, Skills And Abilities
- High school diploma; a Bachelor's degree in Computer Science, System Analysis, or a related field is preferred.
- Minimum of 3 years of experience in IT Business Analysis or a related role.
- Broad range of experiences documetating systems and integrations requirements with large scale businesses
- Strong technical and business writing skills
- Strong professional communication skills, both written and verbal.
- Team leadership capabilities
- Ability to communicate technical concepts to non-technical audiences, and business concepts to technical audiences
- Ability to develop training and support programs for process implementations
- Understanding of current requirements elicitation, analysis, specification, and verification, and the ability to apply them in practice
- Knowledge of process engineering and process improvements
- Ability to guide the user in identifying business requirements and user stories
- Able to work in a team environment and meaningfully contribute to strategic discussions.
- Highly organized with attention to detail and excellent follow-through skills.
- Proactive, self-motivated, with a high level of ownership and drive to achieve goals.
- Ability to create visual representations of data structures, business processes, and user interfaces.
- Demonstrated ability to work within Agile teams and to gather and document requirements integrated into Iterations timelines.
- Proficiency in creating and managing Azure DevOps
Benefits:
- Competitive salary and benefits package
- Opportunities for growth and professional development
- Health and wellness benefits
- Certification and training programs
- Collaborative and inclusive work environment
