Lead Process Architect

You’re agile, keen and open to meaningful work and opportunities that come your way.

Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.

In this role, you'll:

This is a senior strategic leadership opportunity responsible for leading the Business Architecture practice across Transport for NSW, ensuring business strategy, capability, processes, and initiatives are aligned with organisational and ICT objectives.

You will provide enterprise-wide business architecture leadership, shaping target operating models, strategic roadmaps, and capability frameworks that guide transformation and investment decisions across a complex portfolio of programs and projects.

In this role, you will lead the development and maintenance of core business architecture artefacts, including capability maps, value streams, process models, and operating models, ensuring they drive consistent planning, solution design, and delivery outcomes.

You will work closely with senior stakeholders to provide strategic advice on solution feasibility, business impact, and investment decisions, ensuring alignment with organisational priorities and optimisation of business performance. This includes supporting the development of business cases, funding submissions, and strategic initiatives.

You will lead and coordinate high-level business analysis and process improvement activities, including facilitating workshops, defining requirements, and driving business process re-engineering across complex, cross-functional initiatives.

A key focus of the role is uplifting the business architecture capability, embedding contemporary frameworks and best practices such as BIZBOK, BABOK, BPMN, and related methodologies to improve maturity and consistency across the organisation.

You will lead and develop a team of specialists, fostering a high-performing environment focused on collaboration, innovation, and continuous improvement, while ensuring alignment between business needs, technology solutions, and delivery outcomes.

Operating in a dynamic environment with competing priorities, you will play a critical role in aligning stakeholders, resolving conflicting objectives, and enabling clear, structured approaches to complex business challenges.

For more information on this position and business unit, view the role description and information pack.

About you

You are an experienced senior leader with a strong background in Business Architecture, Business Analysis, and enterprise transformation, within large and complex organisations.

You bring extensive experience applying contemporary business architecture frameworks (e.g. BIZBOK) and business analysis methodologies (e.g. BABOK, BPMN, UML), with the ability to translate business strategy into practical, scalable outcomes.

You have proven experience leading business architecture practices, including developing capability models, target operating models, and strategic roadmaps that support large-scale transformation initiatives.

You are highly skilled in stakeholder engagement and influencing, with the ability to build strong relationships and align diverse stakeholder groups across business, technology, and delivery domains.

You bring strong experience in business case development, requirements definition, process modelling, and solution analysis, with the ability to navigate ambiguity and deliver structured, high-quality outputs.

You are an experienced people leader, capable of managing and developing teams, driving capability uplift, and fostering a collaborative and high-performing environment.

You are analytical, strategic, and outcomes-focused, with the ability to balance long-term strategic priorities with delivery requirements in fast-paced environments.

With a proactive and forward-thinking approach, you are passionate about enabling organisational transformation, improving business performance, and delivering sustainable, enterprise-aligned solutions across Transport.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.