Lead Quality Assurance Engineer

About ThriveCart ThriveCart is the leading no-code sales platform for digital course creators, coaches, entrepreneurs, and online businesses looking to boost revenue, drive conversions, and scale audiences. ThriveCart powers over 65,000 businesses and 12 million enrolled students, generating over $2 billion in annual sales. The platform provides all the tools businesses need to create high-converting checkout experiences, manage powerful affiliate campaigns, and deliver seamless student experiences with its built-in learning management system, Learn/Learn+. Location Remote Job Overview: The Quality Assurance Engineer plays a key role in ensuring the reliability, accuracy, and performance of ThriveCart’s e-commerce platform. This hands-on role involves designing and executing test plans, building and maintaining automated test suites, validating new features, and working closely with engineering, product, and support teams. You will help maintain product quality throughout the entire development lifecycle and contribute to continuous improvement efforts across the platform. Key Responsibilities: Primary Focus: Test Planning & Execution (Daily) Test Design & Execution Design, execute, and maintain comprehensive test plans and test cases for new features, enhancements, and platform updates. Perform functional, regression, integration, and performance testing across web and mobile interfaces. Validate user flows, APIs, payment processes, and business-critical scenarios. Automation Develop, expand, and maintain automated test suites using tools such as PlayWright, Jest, or similar frameworks. Improve test coverage and reliability through automation. Integrate automated tests into CI/CD workflows where applicable. Quality Control Identify, document, and track defects in collaboration with engineering teams. Verify and validate defect fixes and ensure resolution meets acceptance criteria. Participate in release planning and coordinate testing activities across multiple product teams. Secondary Focus: Quality Monitoring & Continuous Improvement Monitor production systems for post-release issues and unexpected behavior. Contribute to root-cause analysis and post-release quality reviews. Recommend enhancements to testing strategies, tools, and processes. Support implementation of QA best practices and consistency across teams. Technical Environment Primary Technologies (Daily Use) PlayWright/ Jest Web technologies (HTML, CSS, JavaScript) APIs & MySQL Browser developer tools Git Secondary Technologies (Regular Use) Jira Payment testing tools Postman / API testing tools Performance and load testing tools Required Skills: Experience (2–4 years) Software QA or testing experience in SaaS, eCommerce, fintech, or similar environments. Solid understanding of testing methodologies: functional, regression, integration, performance. Hands-on experience with manual and automated testing. Experience testing APIs, databases, workflows, and web-based interfaces. Familiarity with bug tracking tools and version control systems. Experience testing payment systems or transaction flows is highly valued. Technical Skills Ability to write and maintain automated test scripts. Strong understanding of HTML, CSS, JavaScript, and browser tools. Understanding of API behavior and database interactions. Excellent analytical thinking for discovering edge cases and potential failure scenarios. Experience of using AI Agents and implementing and building AI tools and Agents Soft Skills Strong communication and collaboration skills across engineering and product teams. Detail-oriented mindset with the ability to balance thoroughness with delivery timelines. Proactive problem-solving and ownership mentality. Ability to clearly articulate testing outcomes and potential risks. Nice to Haves: JMeter, LoadRunner, or other performance testing tools Accessibility testing Experience with fintech, subscription billing, or eCommerce systems What Success Looks Like First 30 days: Learn the platform architecture, QA process, and testing tools. Execute initial test cycles and identify defects. Set up automation tools and environments. First 60 days: Add meaningful automated test coverage. Participate in multiple release cycles with full testing ownership. Independently identify and validate edge cases. First 90 days: Own QA for specific product areas or feature groups. Improve test coverage, automation frameworks, or QA processes. Prevent recurring defects and contribute to pre-release stability. Learn More About ThriveCart : Our team thrives on collaboration, innovation, and continuous growth. We foster an open environment with regular knowledge-sharing sessions and encourage active participation in shaping the platform. Our values include: Commit to Excellence – We believe in delivering high-quality work and continuous improvement. User-Focused Problem Solving – Every design should contribute to solving a real problem for our users. Team Collaboration – We work better together, valuing input from every team member. Growth Mindset – We embrace challenges as opportunities to learn and grow.