management consulting matcher

Business Solutions Specialist

About Toptal

Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.

We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.

Job Summary

As a Toptal Business Solutions Specialist, you will be working directly with Toptal’s clients to understand their needs, custom-match them with Management Consultants from our talent network, and provide support during the matching process, throughout the engagement, and beyond.

This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.

Responsibilities:

The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.

• Gather requirements and consult with clients to ensure needs are understood.
• Define job descriptions, talent responsibilities, and requirements.
• Search talent profiles, shortlist candidates, and send availability requests.
• Confirm talent availability, screen job applications, and select candidates.
• Introduce candidates to clients, communicating technical and cultural fit.
• Customize talent rates, adjust commitment types, and schedule engagement dates.
• Obtain feedback on talent and maintain detailed platform documentation.
• Provide advice and guidance to Management Consultants in the network.
• Investigate disputes and collaborate cross-functionally in the resolution process.

In the first week, expect to:

• Onboard and integrate into Toptal.
• Learn about Toptal’s history, culture, and vision.
• Familiarize yourself with the team’s tools, processes, and reporting mechanisms.
• Shadow matching calls and learn about the matching process with your TopPal.

In the first month, expect to:

• Take on your first clients and manage their engagements with Toptal.
• Learn about supporting teams and how they contribute to the company’s success.
• Work closely with individual Management Consultants and our talent network.
• Become proficient with Toptal’s platform.

In the first three months, expect to:

• Be a well-integrated member of the organization with positive relationships in Matching, Sales, and Talent Operations.
• Build a mature client portfolio.
• Establish direct connections with top talents in our network.
• Resolve any client-talent disputes which may arise in your client portfolio.

In the first six months, expect to:

• Become eligible to take on Toptal’s major accounts, including top-tier brands and clients.
• Understand best practices and share effective strategies with the team.

In the first year, expect to:

• Act as a subject matter expert on management consulting matching.
• Continue to promote an environment of teamwork and collaboration.
• Offer insights and ways to improve the success of a Matching lifecycle based on feedback, experience, and data insights.
• Have started taking on initiatives to improve operations, establishing the needed infrastructure for scale.
• Participate in onboarding newcomers and helping them learn about best practices.

Requirements:

• Bachelor’s Degree is required.
• Full-time availability during EST or PST working hours.
• 5+ years in Management Consulting (top-tier, or reputable boutique firm), or equivalent strategic advisory experience.
• Hands-on experience across multiple consulting practices — e.g., strategy, finance, operations, marketing, people/HR, and technology — or a strong generalist track record spanning several of these areas.
• Strong adaptability to learn and execute in new areas of expertise — e.g., Product Management, Project Management, Design, Digital Marketing.
• Ability to understand ambiguous business needs and translate them to a consultant’s responsibilities and skills.
• Excellent communication, relationship development and emotional intelligence skills to qualify a consulting project, and to assess fit with the best consultant or team of consultants.
• Understanding of business strategy and management consulting concepts, playbooks and frameworks (MBA is an advantage but not required).
• Ability to quickly adopt new processes and technologies.
• Ability to adhere to tight deadlines and thrive under pressure.
• Strong strategic thinking skills.
• Self-starter who can execute with limited guidance.
• You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.

For Toptal Use Only: #southamerica #centralamerica

Alex Yarotsky

Chief Operating Officer

As Toptal’s Chief Operating Officer, Alex leads the execution of company strategy with a focus on efficiency and scaling new areas of the business. He brings more than 15 years of operations, technology, and product leadership experience. Before joining Toptal, Alex was Chief Technology Officer at Hubstaff during a period of rapid growth as the company became an industry leader in workforce management software. Earlier in his career, Alex was one of Toptal’s first engineering managers, helping lead the development of critical billing and financial systems that supported Toptal’s hypergrowth. He was also the founding engineer at Kidizen, an apparel marketplace that was ranked as one of the fatest growing marketplaces in the world by Andreessen Horowitz’s inaugural Marketplace 100 ranking.

Carly Coleman

VP of Talent Matching and Success

After joining Toptal as VP of Talent Success in May of 2020, Carly Coleman moved to VP of Talent Matching and Success, where she is responsible for quickly and effectively matching talent from our global network with our client business needs. In addition, she oversees the end-to-end experience for our Toptal talent. Before Toptal, she was a strategy consultant at Bain & Company, then joined an e-commerce startup to lead retention marketing, and later, the direct-to-consumer business. Carly earned a BS in Business Administration from the University of Southern California and an MBA from the Haas School of Business at UC Berkeley.

Trending Now on Toptal Insights