Medical Virtual Assistant
- Hiring from
- Egypt, Ghana, Kenya, Nigeria, Philippines
- Work type
- Remote
- Posted
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Job Description
This is a remote position.
Open to candidates in Egypt, Kenya, Ghana, Nigeria, Philippines
Our client is a busy primary care practice who values accuracy, privacy and kindness to patients.As a medical VA, you will provide support from behind the scenes, handling patient scheduling, insurance eligibility and records so providers can focus on patients. You will be calm, organized and careful with patient privacy.
Key Responsibilities
- Schedule, confirm and reschedule appointments and make reminder and recall calls
- Verify insurance eligibility and benefits before visits
- Handle patient registration, intake paperwork and referrals
- Request prior authorizations and track their status
- Update patient records accurately in the EHR
- Follow HIPAA in every task
Requirements
- 1-2 years in medical admin, front desk or healthcare support (US clinics preferred)
- Understanding of HIPAA, with a signed confidentiality agreement
- High emotional intelligence
- Ability to learn a new EHR or scheduling system quickly
- Own computer, headset and reliable internet with backup
