Modern Work Consultant – Teams Voice (m/f/d)

Are you the person who can make enterprise voice systems actually work at scale? Join our team as a Modern Work Consultant – Teams Voice and support enterprise customers across the DACH region in designing and delivering modern cloud-based telephony solutions using Microsoft Teams. You will help organizations replace and modernize legacy PBX systems by building reliable, scalable, and high-quality voice communication environments. In this role, you will work on Microsoft Teams Phone projects including PBX migrations, SIP/VoIP integrations, and enterprise voice architecture design, ensuring seamless and stable communication for complex organizations. This role is based in Romania with the possibility of working in a hybrid or remote setup . Your responsibilities Implement and configure Microsoft Teams Phone solutions for enterprise DACH customers. Design scalable and resilient voice architectures for modern communication environments. Lead or support migrations from PBX systems to Microsoft Teams Phone. Integrate SIP trunks, VoIP systems, and existing telephony infrastructure into Microsoft Teams. Configure and manage SBCs (Session Border Controllers). Monitor call quality and troubleshoot issues using CQD and Call Analytics. Ensure stable operation and continuous improvement of Teams Voice solutions. Collaborate with customers and internal teams on solution design and delivery. Your second Focus In addition to Teams Voice , you can bring experience or interest in one of the following areas: SharePoint – information architecture, digital workspaces, and migration support. Collaboration governance – policies, lifecycle management, compliance, and Microsoft 365 standards. Power Platform – process automation, integration, and low-code solutions. AI solutions – Azure AI and Copilot scenarios for process optimization and innovation. What you bring Must-have skills: At least 3 years of hands-on experience with Microsoft Teams Phone in enterprise environments. Experience with PBX-to-Teams migration projects. Strong understanding of VoIP, SIP, and enterprise telephony architectures. Structured, solution-oriented approach to customer projects. C1-level German and strong English communication skills, both required for customer communication. Curiosity and interest in modern Microsoft cloud technologies. Nice-to-have skills: Experience with Microsoft 365 collaboration tools (SharePoint, OneDrive, Power Platform, Copilot). Experience with Microsoft Teams administration and voice analytics tools. Knowledge of Microsoft 365 governance and security concepts. Experience with hybrid or cloud-based telephony architectures. Hey, we are Skaylink. Join us on our Cloud Journey! As part of Vodafone, we bring our cloud DNA and innovative spirit to the table. Together, we are driving key cloud and transformation projects forward. From cloud migrations and security solutions to modern work projects, we create tangible added value for our customers. In doing so, we leverage synergies and combine our strengths. This results in solutions with a lasting impact and that’s exactly what makes us one of the leading providers in the field of cloud technologies. Our goal is to deliver real results that have a measurable impact and drive projects forward in a sustainable way. We don’t just advise, we make things happen. Taking responsibility and creating impact go hand in hand. What matters to us is your expertise, your passion, and your commitment to making a difference. Diverse backgrounds, perspectives, and experiences make us strong. They create an environment where you can contribute and grow. If you want to do more than just follow along and you’re ready to make a real impact, Skaylink is the right place for you. What you get from us 🎯 Purpose – using your expertise (in projects at renowned companies such as BMW Group, Henkel or KWS) 🌍 Flexibility – finding your balance (e.g. hybrid and/or remote work, flexible working hours) 📖 Development – constantly improve yourself (e.g. Skaylink Campus, development reviews and employee surveys) 💡 Innovation – contribute your ideas to advance 💻 Equipment – get off to a good start (e.g. high performance Windows laptops and a company cell phone if required) 💪 Support – Feel good (e.g. Employee referral program, Regina Maria, meal vouchers, pension plan) 🏆 Events – get together and celebrate (e.g. summer and Christmas parties, team events, cross-company tech talks) 🧩 Together – We are Skaylink! You + Skaylink = Perfect Match? Then apply - even if you don't meet all the requirements! All we need is your CV and we can't wait to read about you. We look forward to the (Cloud) Journey with you!