NDIS SUPPORT COORDINATOR (CLARENCE VALLEY)
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NDIS Support Coordinator (Clarence Valley)
Applications must be received before: 23/11/2026 9:00 am
Type: Full Time
Hours per week: 38
Location: Clarence Valley
For More Information About The Role
For more information, please contact Leanne Lockhart (Manager: NDIS Services) on 0456 647 018.
Position Overview
Join our supportive and friendly team as an NDIS Support Coordinator, where you’ll play a key role in delivering high-quality support coordination and exceptional customer service to NDIS participants across the Clarence Valley of New South Wales.
We are currently offering a full-time position with the flexibility to work remotely from home within the Clarence Valley. In this role, you will support participants across the Clarence Valley region. This position is classified at Level 4 under the SCHADS Award and is a fixed-term position until 30 June 2028.
Please note: A willingness to travel to meet participants and to Blue Sky offices within the region is essential.
The NDIS Support Coordinator Will
NDIS Support Coordinator (Clarence Valley)
Applications must be received before: 23/11/2026 9:00 am
Type: Full Time
Hours per week: 38
Location: Clarence Valley
For More Information About The Role
For more information, please contact Leanne Lockhart (Manager: NDIS Services) on 0456 647 018.
Position Overview
Join our supportive and friendly team as an NDIS Support Coordinator, where you’ll play a key role in delivering high-quality support coordination and exceptional customer service to NDIS participants across the Clarence Valley of New South Wales.
We are currently offering a full-time position with the flexibility to work remotely from home within the Clarence Valley. In this role, you will support participants across the Clarence Valley region. This position is classified at Level 4 under the SCHADS Award and is a fixed-term position until 30 June 2028.
Please note: A willingness to travel to meet participants and to Blue Sky offices within the region is essential.
The NDIS Support Coordinator Will
- Support participants with complex health and disability needs, including psychosocial disabilities, who receive Support Coordination funding through the National Disability Insurance Scheme (NDIS).
- Assist participants to understand and implement their NDIS plans, build their capacity to make informed decisions and choices, and access a range of supports, including mainstream, informal, community, and funded services.
- Work collaboratively with participants to ensure a mix of supports is utilised to increase their capacity to maintain relationships, manage service delivery tasks, live more independently, and participate in their community.
- Deliver exceptional customer service to achieve positive outcomes for participants.
- Develop and maintain positive working relationships with local service providers, community organisations, the National Disability Insurance Agency (NDIA), and Local Area Coordinators (LACs).
- Monitor and oversee participant plan funding to support effective utilisation of available resources.
- Respond to and resolve crises, ensuring participants’ best interests are upheld and their resilience is strengthened.
You can find out more about the Support Coordination Service on the NDIS website at www.ndis.gov.au
Who We Are Looking For
The successful applicant will have:
Blue Sky Community Services is a registered National Disability Insurance Scheme (NDIS) provider that works in partnership with people with disability, supporting them to reach their goals and dreams through delivering approved services and assisting eligible participants to access their NDIS supports. Our team provides Support Coordination and Plan Management services across the Mid Coast and North Coast areas of NSW, and beyond.
How to apply
To Apply For This Position, Applicants Must
If you need assistance with the application process, please contact recruitment@bluesky.org.au. We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Inclusive Communities Manager on melaniejacobs@bluesky.org.au or (02) 6651 1788 to discuss.
Completed hard copies can be delivered to any Blue Sky office before the closing date. Please note that applications received after the closing date and time will not be considered.
We are an inclusive employer
We believe that the makeup of our workplace should reflect the diversity of the communities we work within. We therefore strongly encourage people with diverse backgrounds and cultures, and people who have lived experience of disability, to apply to work with us.
We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Inclusive Communities Manager at melaniejacobs@bluesky.org.au or (02) 6651 1788 to discuss.
The Recruitment Process
Stage One: Application Assessment Stage
Who We Are Looking For
The successful applicant will have:
- Demonstrated ability to strongly and consistently align behaviours, attitudes and conduct with the organisation’s values, culture and code of conduct
- Qualifications in Disability, Mental Health or Individual Support, or a commitment to commence studies during the probation period, or willingness to undertake studies during employment
- A fully insured, registered vehicle for business purposes, with Roadside Assistance
- Knowledge of relevant service providers across mainstream and other community service sectors, including mental health and disability providers
- Demonstrated passion for, and a sound understanding of, the importance of providing exceptional customer service
- Demonstrated ability to quickly learn, master, and proficiently use information and communication technology tools and systems, including using Excel spreadsheets, email inboxes, phone systems, the Microsoft suite of products, client management systems and databases, and accessing shared calendars to make appointments
- Capability and willingness to promote the NDIS in a positive manner and to communicate its goals, activities, processes and functions correctly and confidently
- Demonstrated capability and willingness to achieve key performance indicators within a high-volume environment, within the required timeframes
- Effective, efficient and productive working skills, including very good time management, prioritisation, organisational, administrative, record-keeping and writing skills.
Blue Sky Community Services is a registered National Disability Insurance Scheme (NDIS) provider that works in partnership with people with disability, supporting them to reach their goals and dreams through delivering approved services and assisting eligible participants to access their NDIS supports. Our team provides Support Coordination and Plan Management services across the Mid Coast and North Coast areas of NSW, and beyond.
How to apply
To Apply For This Position, Applicants Must
- complete the application form (downloadable from our website); applications that are received without a completed application form will not be considered
- email the completed application form and a current resume to recruitment@bluesky.org.au
If you need assistance with the application process, please contact recruitment@bluesky.org.au. We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Inclusive Communities Manager on melaniejacobs@bluesky.org.au or (02) 6651 1788 to discuss.
Completed hard copies can be delivered to any Blue Sky office before the closing date. Please note that applications received after the closing date and time will not be considered.
We are an inclusive employer
We believe that the makeup of our workplace should reflect the diversity of the communities we work within. We therefore strongly encourage people with diverse backgrounds and cultures, and people who have lived experience of disability, to apply to work with us.
We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Inclusive Communities Manager at melaniejacobs@bluesky.org.au or (02) 6651 1788 to discuss.
The Recruitment Process
Stage One: Application Assessment Stage
- All applications are assessed against the criteria.
- Applications that are not complete, or that do not satisfactorily address the criteria, will not be considered for interview.
- Shortlisted applicants will be asked to proceed to the interview stage of the recruitment process.
- Applicants who are not selected to progress to the interview stage will be advised by email.
Stage Two: Interview Stage
Applicant Form (DOCX, 61 KB)
- Applicants who are selected to progress to the interview stage will be contacted to arrange an interview date, time and location.
- At the interview, applicants will be asked questions to determine whether they are able to perform to a high standard within the role and to determine whether they are a good fit for the position, the organisation and our values.
- Following the interview, applicants may be asked to complete online psychometric testing to further determine suitability for the position.
- Following the interview, the organisation may contact the applicant’s referees to further determine suitability for the position.
- Applicants may also be requested to attend a second interview.
- Successful applicants will be contacted by the organisation to discuss employment possibilities.
- Unsuccessful applicants will be advised via email.
- Unfortunately, due to the volume of people who apply for our positions and want to work with us, we are unable to provide individual feedback to our applicants.
Applicant Form (DOCX, 61 KB)
