Operations Assistant

WE ARE HIRING: EDUCATION OPERATIONS TEAM MEMBER X 2

(Flexible Part-Time ➔ Path to Full-Time)

• Location: Nha Trang City (Flexible: Office + Work From Home)
• Hiring Unit: RBS Intellect - Vietnam

ABOUT THE ROLE

We are seeking a detail-oriented Education Operations Team Member to join our growing team in Vietnam. Working directly with our Country Manager and NZ Headquarters, you will support international education applications and local operational processes.

This role offers an ideal balance of flexibility, 1-on-1 mentorship, and a clear career path toward a key position as we expand our operations.

KEY RESPONSIBILITIES

• Case & Documentation Support: Assist in preparing and completing student application packages for New Zealand institutions (Offer Letters, enrollment documents, and visa follow-ups).
• Process Coordination: Liaise between local partners and the International/NZ Admin team to ensure smooth end-to-end admission workflows.
• Administrative & Media Support: Manage operational tasks, update partner databases, and assist with periodic social media content.

WHAT WE ARE LOOKING FOR

• English Proficiency: Good to Fluent (specifically strong reading and writing skills for international correspondence).
• Mindset & Traits: Meticulous, highly organised, and proactive with a passion for International Education.
• Experience: No prior study-abroad experience required — full hands-on training will be provided.

WHY JOIN US?

• Flexible Work Model: Hybrid arrangement balancing office work and work-from-home autonomy.
• Competitive Remuneration: to be discussed in the interview.
• Growth Opportunity: Structured pathway to transition into a Full-Time role (Office Manager / Senior Case Officer track).

HOW TO APPLY

Send your CV (and English certificates, if available) to:

• ✉️ Email: harry@rbsintellect.com / info@rbsintellect.com
• 💬 Zalo/WhatsApp: +84 906 35 40 72
• 📌 Subject: [Nha Trang] Application for Operations Team Member - Full Name