Operations Coordinator / Operations Specialist

Role Description The Operations Coordinator / Operations Specialist is a part-time, remote role responsible for supporting the smooth functioning of academic and administrative operations within the MBA department. Daily tasks include coordinating schedules, maintaining records and documentation, assisting with admissions and student support processes, and tracking key operational metrics. The role involves responding to internal and external queries, supporting faculty and staff with administrative needs, and ensuring timely communication across stakeholders. The specialist will also help streamline workflows, contribute to process improvements, and support online events or academic activities as needed.

Qualifications

• Candidates should possess strong Analytical Skills to monitor operations, interpret data, and support process improvements.
• Candidates should possess effective Communication skills to interact with students, faculty, and external stakeholders in a clear and professional manner.
• Candidates should possess Operations Management skills to coordinate activities, manage workflows, and support academic administration.
• Candidates should possess Customer Service skills to handle queries, provide timely support, and ensure a positive stakeholder experience.
• Candidates should possess Administrative Assistance skills to manage documentation, scheduling, and remote office support tasks.
• Proficiency with common office and collaboration tools (e.g., spreadsheets, presentations, email, video conferencing) is beneficial.
• Prior experience in educational or institutional operations, or a background in business/management, is an advantage.
• Ability to work independently, manage time effectively in a remote setting, and maintain high attention to detail is required.