Patient Services, Scheduler

A Day in the Life as a Scheduler: M-F 8a to 5pm (CST) Provide excellent customer service skills to establish and enhance positive relationships with the patient. Communicate in a positive and professional manner with the patient, schedule appointments, provide appointment times answer inbound calls from care providers obtaining essential information for registration, scheduling and insurance referral, facilitating the scheduling process for hospital and outpatient services.

What We Offer:

• Insurance/401k
• PTO/Paid holidays
• Referral bonuses

What We're Looking For:

• Ability to work in a production driven call-center environment
• Must demonstrate problem-solving abilities and high attention to detail.
• Computer tech savvy with experience navigating between multiple systems simultaneously
• Must have MS Office Experience, fast and accurate typing skills
• Extensive multitasking ability
• Strong written and verbal communication skills

Requirements:

• High school diploma or GED
• Two years in a professional, customer service-driven environment preferred, completion of related medical certification program
• Telephone/call center experience preferred
• Pre-registration and/or scheduling experience preferred but not required
• 1 year of customer service experience