PI/WC End to End California Case Manager

We are seeking an organized and detail-oriented End-to-End Case Manager to manage personal injury and workers’ compensation cases from initial intake through settlement or case closure. The ideal candidate has experience coordinating with clients, attorneys, medical providers, and insurance companies while ensuring accurate documentation, timely follow-ups, and efficient case progression.

Key Responsibilities

Manage personal injury and workers’ compensation cases throughout the case lifecycle.

Coordinate client communications, medical appointments, and treatment updates.

Request, collect, review, and organize medical records, medical bills, and supporting documents.

Prepare medical chronologies summarizing diagnoses, treatments, test results, and medical progress.

Monitor insurance claims, case status, deadlines, and outstanding documentation.

Coordinate with healthcare providers, insurance adjusters, employers, and other relevant parties.

Track medical expenses, liens, work restrictions, and workers’ compensation benefits, as applicable.

Assist attorneys in preparing demand packages, settlement documentation, and case files.

Maintain accurate case notes and organized records in the case management system.

Identify missing documents, treatment gaps, delays, and potential case issues for attorney review.

Ensure confidentiality and follow applicable California requirements and firm procedures.

Assist with settlement coordination and administrative case closure.

Qualifications

Experience in personal injury and/or workers’ compensation case management.

Knowledge of the California PI and workers’ compensation processes.

Experience reviewing medical records and preparing medical chronologies.

Familiarity with insurance claims, medical documentation, and case management systems.

Strong organizational, communication, and time-management skills.

High attention to detail and ability to manage multiple cases simultaneously.

Ability to handle confidential information professionally.

Skills

Experience in personal injury and/or workers' compensation case management, knowledge of California PI and workers' compensation processes, experience reviewing medical records and preparing medical chronologies, and familiarity with insurance claims, medical documentation, and case management systems.