Prelit PI Case Manager

We are looking for an organized and detail-oriented Florida Pre-Litigation Case Manager to handle personal injury cases from intake through settlement demand preparation. The ideal candidate has experience handling Florida PIP, BI, PD, and UM claims, coordinating medical treatment, communicating with insurance adjusters, and preparing demand letters.

Key Responsibilities

Manage pre-litigation personal injury cases in Florida.

Handle PIP, BI, PD, and UM claims.

Coordinate and monitor clients' medical treatment and appointments.

Request and follow up on medical records and billing statements.

Gather accident reports, photographs, medical documentation, and other supporting evidence.

Communicate with insurance adjusters regarding claim status and outstanding requirements.

Provide regular case updates to clients in English and Spanish.

Draft settlement demand letters and prepare supporting documentation.

Track case progress, deadlines, follow-ups, and outstanding tasks.

Maintain accurate and organized digital case files.

Coordinate with attorneys regarding case status and issues requiring attention.

Qualifications

Experience as a personal injury or pre-litigation case manager.

Knowledge of Florida PIP, BI, PD, and UM claims. ( Not required )

Experience coordinating medical treatment and requesting medical records and bills.

Experience communicating with insurance adjusters.

Experience drafting settlement demand letters.

Fluency in English and Spanish, both written and spoken.

Strong organizational, communication, and time-management skills.

Ability to manage multiple cases independently in a remote work environment.

Skills

- Experience as a personal injury or pre-litigation case manager with knowledge of Florida PIP, BI, PD, and UM claims, experience coordinating medical treatment and requesting medical records and bills, experience communicating with insurance adjusters, experience drafting settlement demand letters, and fluency in English and Spanish both written and spoken.