PRE-SALES ENGINEER

PRE-SALES ENGINEER (Remote and client visiting)

Salary: USD 2,000–3,000/month

Location: Egypt

Key Responsibilities:

• Provide on-site technical guidance and training to customers during product trials and evaluations.

• Assist customers in troubleshooting technical issues and resolving product-related problems.

• Act as a technical communication bridge between customers and the company.

• Collaborate with the sales team to identify business opportunities and provide technical pre-sales support.

• Understand customer requirements and recommend appropriate technical solutions.

• Prepare technical proposals, bidding documents, test reports, implementation plans, and other project-related documentation.

• Collect, analyze, and organize customer and market requirements to provide feedback to the product and R&D teams.

• Participate in marketing activities, technical events, and industry conferences.

• Deliver technical presentations and keynote speeches to customers and partners.

• Establish and maintain technical relationships and cooperation with business partners.

Requirements:

• Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.

• Previous experience working in IT, software, cloud computing, or Internet-related companies is preferred.

• Familiarity with mainstream cloud computing technologies, platforms, and related products.

• Knowledge of cloud-native technologies, DevOps practices, Kubernetes, and container platforms.

• Experience in pre-sales engineering, software development (R&D), or IT operations and maintenance is preferred.

• Strong communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.

• Excellent problem-solving, analytical, and troubleshooting skills.

• Ability to work independently and collaboratively within a team.

• Good interpersonal and customer relationship management skills.