Pre-Sales Technical Manager - Wireless Broadband & Microwave Solutions · Remote Role Optional

WIRELESS & TWO-WAY RADIO BUSINESS

Pre-Sales Technical Manager

Wireless Broadband & Microwave Solutions · Remote Role Optional

Location: Hybrid or Remote Department: Technical / Engineering

Employment: Full-Time Experience: 7–10 Years

Job Summary

The Pre-Sales Technical Manager leads the technical operations, engineering, solution design, deployment and support of wireless broadband and microwave transmission systems. This is a dual pre-sales and post-sales role: you will shape and demonstrate winning solutions alongside the sales team, then stay engaged through delivery — leading troubleshooting, software installation and Factory Acceptance Testing (FAT). The position is central to successful project delivery, sustained customer satisfaction and the continued growth of the business through innovative solutions and deep technical expertise.

Key Responsibilities

Solution Design & Bid Management

• Lead bid management and prepare compelling responses to RFPs and tenders.

• Own and manage technical solutions across the full project lifecycle.

• Design and review wireless broadband and microwave transmission solutions.

• Design and review two-way radio communication systems.

• Conduct site surveys, RF coverage analysis and network planning.

• Prepare technical proposals, system architecture and engineering documentation.

Pre-Sales Support

• Work closely with the sales team to identify customer requirements and develop tailored solutions.

• Drive pre-sales activities including demonstrations, proof-of-concepts and technical consultations.

• Create solutions and demonstrate them convincingly to customers.

• Conduct technical presentations, and host and deliver customer training programs.

• Build strong relationships with key customers, partners and manufacturers.

Post-Sales, Support & Service Management

• Oversee installation, software installation, commissioning, troubleshooting and maintenance activities.

• Provide advanced, hands-on technical support for complex customer issues.

• Plan, conduct and host Factory Acceptance Testing (FAT) with customers.

• Ensure smooth handover from delivery into ongoing service and support.

Compliance & Quality

• Ensure compliance with telecommunications regulations and industry standards.

• Maintain quality-control processes and complete project documentation.

Skills & Technical Expertise

• CCTV & surveillance network understanding

• Video management servers and storage

• Wireless broadband PTP and PTMP

• Wi-Fi

• Microwave Backhauls.

• LTS Networks

• IP networks and MPLS

• Ability to create and demonstrate solutions to customers

• Conducting technical presentations

• Hosting and conducting customer training programs

• FAT process understanding and execution

• Understand Two-way radio (DMR, TETRA, LTE / MCPTT) communication systems

• Understand CCTV and Body-worn camera solutions.

Required Qualifications

• Bachelor’s degree in Telecommunications, Electronics, Electrical or Computer Engineering, or a related field.

• Minimum 7–10 years’ experience in wireless communications.

• Minimum 3–5 years in a pre-sales role.

Strong knowledge of:

• IP networking and communication systems

• RF propagation and coverage planning

• Dispatch and control-room solutions

• Surveillance and public-safety solutions

Key Skills

• Wireless network design & frequency planning

• RF engineering and troubleshooting

• Project management

• Technical proposal preparation

• Customer relationship management

• Vendor and stakeholder management

• FAT procedure understanding & management

• Problem-solving, communication & presentation

Work Environment

• Remote – or office based, with regular field visits to customer sites and project locations.

• May require travel for customer meetings, site surveys, training and project implementation.