Program Manager (Enterprise Transformation)
- Salary
- A$1.1K–A$1.2K/day
- Hiring from
- Australia
- Work type
- Hybrid
- Posted
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Our Client
Our client is a major NSW-based public water utility responsible for delivering essential water, wastewater and related services to communities across Greater Sydney and surrounding regions. Operating within a complex, highly regulated infrastructure environment, the organisation supports critical services, long-term infrastructure investment and ongoing operational improvement.
With a large, geographically dispersed workforce and a strong focus on safety, sustainability, customer service and employee capability, the organisation offers an opportunity to contribute to essential public services while supporting workforce development initiatives.
Why Contract With Us
At Charter Diligence, we go beyond just placement — we support our contractors with practical benefits that reflect real-life needs. All contractors engaged through us have access to early cash advances on approved timesheets, offering flexibility in cases of unforeseen expenses or cash flow challenges. Unlike traditional labour hire providers, we understand that life doesn’t always align with a pay cycle — and we're here to help when it matters most. Well, ask around if they’re already a Charter Diligence Contractor — chances are, they’re already benefiting from the support we provide.
About The Role
We are seeking an experienced Program Manager to lead a major enterprise transformation initiative within a complex infrastructure-focused organisation. This role is suited to a commercially minded, business-focused leader who can translate strategic priorities into practical outcomes, influence senior decision-makers and drive alignment across multiple business functions.
The successful candidate will bring substantial experience in strategic program leadership, business partnering and executive stakeholder engagement. Rather than focusing on technology delivery, the role requires a strong understanding of business strategy, organisational priorities, asset management and infrastructure-related operations.
Experience in water utilities, pipelines, construction or other capital-intensive industries will be highly regarded, although candidates from other complex operating environments are encouraged to apply.
Contract Details
Due to the high volume of applications and the limited submission timeframe, we may not be able to contact all applicants. This is not a reflection of interest, but a result of operational constraints. As part of mandatory government contract requirements, priority will be given to candidates who have completed all necessary compliance checks. For applicants with privacy concerns regarding work rights verification submission, documents may be presented in person at our local offices for sighting.
We encourage candidates who are passionate about making a difference and possess the necessary experience and skills to apply. Please apply to this job post or submit your CV along with a cover letter detailing your qualifications and interest in the role to recruitment@charterdiligence.com.au. For confidential inquiries, contact our recruitment team at (02) 7208 7776 (Sydney), (03) 9001 7776 (Melbourne), (07) 3866 7776 (Brisbane), or (08) 6118 7776 (Perth).
Charter Diligence is an accredited recruitment agency for the Australian Federal Government and State Governments. We acknowledge the Traditional Owners of the lands on which we operate and pay respect to Aboriginal and Torres Strait Islander Elders past and present. Charter Diligence is a 100% Australian-owned equal opportunity and LGBTQIA+ equity consulting firm and recruitment agency that provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.
Our client is a major NSW-based public water utility responsible for delivering essential water, wastewater and related services to communities across Greater Sydney and surrounding regions. Operating within a complex, highly regulated infrastructure environment, the organisation supports critical services, long-term infrastructure investment and ongoing operational improvement.
With a large, geographically dispersed workforce and a strong focus on safety, sustainability, customer service and employee capability, the organisation offers an opportunity to contribute to essential public services while supporting workforce development initiatives.
Why Contract With Us
At Charter Diligence, we go beyond just placement — we support our contractors with practical benefits that reflect real-life needs. All contractors engaged through us have access to early cash advances on approved timesheets, offering flexibility in cases of unforeseen expenses or cash flow challenges. Unlike traditional labour hire providers, we understand that life doesn’t always align with a pay cycle — and we're here to help when it matters most. Well, ask around if they’re already a Charter Diligence Contractor — chances are, they’re already benefiting from the support we provide.
About The Role
We are seeking an experienced Program Manager to lead a major enterprise transformation initiative within a complex infrastructure-focused organisation. This role is suited to a commercially minded, business-focused leader who can translate strategic priorities into practical outcomes, influence senior decision-makers and drive alignment across multiple business functions.
The successful candidate will bring substantial experience in strategic program leadership, business partnering and executive stakeholder engagement. Rather than focusing on technology delivery, the role requires a strong understanding of business strategy, organisational priorities, asset management and infrastructure-related operations.
Experience in water utilities, pipelines, construction or other capital-intensive industries will be highly regarded, although candidates from other complex operating environments are encouraged to apply.
Contract Details
- Position: Program Manager - Enterprise Transformation
- Rate: $1,050-$1,150 per day + superannuation
- Location: Parramatta, NSW
- Working arrangement: 3 days in office, 2 days WFH
- Hours: 40 hours per week
- Start date: ASAP
- Duration: 12 months
- Lead the planning, coordination and execution of complex enterprise transformation programs aligned with organisational strategy and business objectives.
- Partner with senior executives and business leaders to establish program priorities, define success measures and maintain strategic alignment.
- Develop program roadmaps, governance frameworks, delivery plans and executive reporting materials.
- Translate strategic objectives into actionable initiatives, business cases, investment proposals and measurable delivery outcomes.
- Build strong relationships across business units, operational teams and corporate functions to secure alignment and commitment.
- Influence senior stakeholders, facilitate executive discussions and resolve competing priorities across complex business environments.
- Monitor program performance, milestones, dependencies, budgets, risks and issues, implementing corrective actions where required.
- Provide clear, concise and evidence-based updates on program progress, emerging challenges and strategic decisions.
- Support business planning, direction setting and the development of initiatives that improve operational effectiveness and organisational performance.
- Collaborate with asset management, infrastructure, engineering, finance, procurement and operational stakeholders to support integrated decision-making.
- Identify opportunities to improve business processes, strengthen governance and deliver sustainable organisational change.
- Lead workshops, planning sessions and stakeholder consultations to drive engagement and maintain momentum.
- Oversee change readiness, communication and implementation planning to support the adoption of new business practices.
- Ensure program activities comply with relevant governance, risk management, assurance and reporting requirements.
- Establish performance measures and benefits realisation frameworks to track outcomes and demonstrate program value.
- At least 10 years of relevant experience in program management, enterprise transformation, strategic delivery or business leadership.
- Demonstrated success leading complex, multi-stream programs within large or matrixed organisations.
- Strong business partnering capabilities, with experience working closely with executive leaders and senior management teams.
- Proven ability to develop strategic plans, business cases, program roadmaps and executive-level reports.
- Strong commercial acumen and the ability to assess business priorities, investment considerations, risks and benefits.
- Experience in governance, program controls, risk management, performance reporting and benefits realisation.
- A solid understanding of infrastructure management, asset management, utilities or other operationally complex environments.
- The ability to influence stakeholders, manage competing priorities and facilitate decisions across diverse business functions.
- Excellent written and verbal communication skills, including the ability to present complex information clearly to senior audiences.
- Strong analytical, problem-solving and decision-making capabilities.
- Experience supporting organisational change, business improvement and the implementation of strategic initiatives.
- A collaborative leadership style, with the ability to build trust, navigate organisational dynamics and maintain a strong cultural fit.
- Experience in water utilities, construction, pipelines or large-scale capital infrastructure programs will be advantageous but is not essential.
- Relevant qualifications in business, management, commerce, engineering or a related discipline will be highly regarded. Program or project management certifications, such as MSP or PMP, are also desirable.
- Proficiency in program planning, reporting, risk management and business analysis tools will be beneficial.
- Must hold valid working rights in Australia for the duration of the contract, with no employer sponsorship available.
- Must be available to work on-site in Parramatta three days per week.
- Must be willing to complete two reference checks, a National Police Check and any additional mandatory pre-employment compliance requirements.
- As a mandatory requirement for this contract role required by our client, applicants are kindly asked to complete a compliance check and upload their work rights verification at www.charterdiligence.com.au/portal. Incomplete submissions may not be considered. If you have any questions or need assistance with the process, please don’t hesitate to contact our team—we’re here to help.
Due to the high volume of applications and the limited submission timeframe, we may not be able to contact all applicants. This is not a reflection of interest, but a result of operational constraints. As part of mandatory government contract requirements, priority will be given to candidates who have completed all necessary compliance checks. For applicants with privacy concerns regarding work rights verification submission, documents may be presented in person at our local offices for sighting.
We encourage candidates who are passionate about making a difference and possess the necessary experience and skills to apply. Please apply to this job post or submit your CV along with a cover letter detailing your qualifications and interest in the role to recruitment@charterdiligence.com.au. For confidential inquiries, contact our recruitment team at (02) 7208 7776 (Sydney), (03) 9001 7776 (Melbourne), (07) 3866 7776 (Brisbane), or (08) 6118 7776 (Perth).
Charter Diligence is an accredited recruitment agency for the Australian Federal Government and State Governments. We acknowledge the Traditional Owners of the lands on which we operate and pay respect to Aboriginal and Torres Strait Islander Elders past and present. Charter Diligence is a 100% Australian-owned equal opportunity and LGBTQIA+ equity consulting firm and recruitment agency that provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.
