Project Manager

Job Title: Project Manager

Location: 5000 Namur

Languages: French

Work Regime: Full time/ Hybrid (3 days onsite per week)

Contract Duration: 24/05/2027 - 23/05/2028

Job Description - Roles and Responsibilities

• Lead the digital transformation programme for one of the agencies of the Client, aimed at modernising all Walloon heritage management processes, from the management of heritage repositories to the processing of files, the relationship with citizens and external partners, the publication of data and the management of collaborative exchanges.
• The role is to ensure the overall coherence of the program, its business and technological alignment, its governance, its funding, as well as the coordination of the multiple internal and external actors involved in its implementation.

Key Responsibilities

Governance and management of the programme

• Maintain the program's vision, roadmap, phases, and rollout waves.
• Lead the governance bodies, COPIL and coordination committees.
• Ensure the follow-up of risks, dependencies, arbitrations and strategic decisions.

Business scoping and definition of the target solution

• Coordinate the professional workshops to understand heritage and archaeological processes.
• Structure the needs in functional blocks, requirements and transformation trajectories.
• Ensure that business needs are aligned with the digital solutions implemented.

Architecture and urbanization of the information system

• Define with the architects the target solutions and their integration into the SPW ecosystem. Ensure their adequacy for the duration of the program.
• Arbitrate the use of the transversal components in place at the SPW (such as Soolid/Odoo, MonEspace, Alfresco, COSI, geomatics services and web portals)
• Management and coordination of the application ecosystem and all its integrations.

Coordinate the construction of an ecosystem composed of:

• heritage and archaeological repositories;
• records management processes;
• the public data dissemination portal;
• collaborative platforms for exchanges with external actors;
• geomatics and mapping services. Budgetary and financial management

Build budget estimates.

• Prepare and defend requests for commitment, and all public procurement files.
• Follow up on financial validations, contracts and orders associated with the program.

Multi-vendor coordination

• Manage the activities of service centers, service providers and internal teams.
• Guarantee consistency between the developments carried out by the different teams involved in the program.

Quality, testing and commissioning

• Implement an end-to-end testing strategy covering all business journeys.
• Oversee the organization of technical, functional, and UAT testing.
• Prepare for production and operational commissioning.

Governance of wealth data

• Ensure the consolidation of heritage and archaeological repositories.
• Manage historical data migrations.
• Ensuring the quality, integrity, and publication of heritage data

Change management

• Structure communication, training and support systems.
• Prepare the business lines for the adoption of new digital tools and processes.
• Coordinate actions with change management teams

The program manager will also have to ensure the operational implementation of this program, both on the business side (with the dedicated business teams), and on the Digital side. Proven skills in operational management will also be required: ITSM service delivery management.

Skills

• Functional architecture and IS urbanization
• Coordination of offers and analysis of solutions
• Experience in the public sector (contracting, budget management.
• Experience in complex systems (ERP ODOO, MonEspace, Web Integration, Geomatics)
• Management of complex programs in large organizations undergoing digital transformation
• Supplier and external service provider management
• Complex multi-stakeholder governance
• Application Integration and Interoperabiliy
• ITIL / ITSM / Service Delivery
• Program/Project Management Methods (Agile, Waterfall, PMBOK, Prince2, etc.)
• Establishment of complex operating models and organizations
• Budget management(mandatory) Languages
• French

Questions

• Are you willing to visit the site at least 60% of the time or more if necessary?(mandatory)
• Can you describe one or more experiences of managing complex programs in a public service institution?
• Can you describe a similar experience in which you have carried out all the responsibilities expected for this position?