Regional Performance Operations Specialist

Dealership:

Lithia & Driveway | Regional Performance Operations Specialist

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

We're looking for a Regional Performance Operations Specialist to partner with dealership and regional leadership across New York, New Jersey, and Philadelphia. This role is highly relationship-driven, working directly with General Managers, OVPs, and other operational leaders to understand performance, identify opportunities, and help drive stronger business results.

You don't need to be a financial analyst. You do need to be comfortable reviewing dealership performance data, recognizing trends, asking the right questions, and confidently speaking to what the numbers are telling you.

The right person understands the pace and dynamics of automotive retail, builds trust quickly, and can move seamlessly between analyzing performance and having practical conversations with dealership leaders.

Location: Supports dealerships across New York, New Jersey, and Philadelphia Travel: Up to 45% regional travel

Target Hiring Range: $60,000-$80,000

What You'll Do

• Build strong relationships with General Managers, OVPs, and dealership leadership teams across the region.
• Partner with dealership leaders to understand performance challenges, priorities, and opportunities.
• Review dealership financial and operational performance and translate the data into practical, actionable insights.
• Identify trends, performance gaps, and opportunities, then communicate what you're seeing to leadership.
• Probe to understand the why behind the numbers, not simply report the results.
• Help leaders track performance initiatives and maintain accountability around goals and opportunities.
• Prepare clear reports, dashboards, and presentations that support productive performance conversations.
• Support new dealership acquisitions and integrations by helping establish relationships, expectations, and performance rhythms.
• Share best practices and identify opportunities to improve consistency across dealerships.
• Support regional leadership with special projects and evolving business priorities.

What You'll Bring

• 2+ years of experience in dealership operations, regional support, performance management, financial analysis, or a related role.
• Confidence having performance-focused conversations, asking challenging questions, and communicating recommendations professionally.
• Ability to review financial and operational data, recognize trends, and explain findings in straightforward business terms.
• Ability to work independently in the field and navigating different leadership styles and dealership environments.
• Excel and reporting experience sufficient to analyze dealership performance and communicate findings.

Total Rewards

At Lithia & Driveway, we believe in pay transparency. The full compensation range for this position is $60,000-85,000, reflecting the earning potential and growth opportunities available within the role. Actual compensation will be determined based on factors such as experience, skills, job-related knowledge, and geographic location. Final pay decisions are made through the interview process and in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays
• PTO: 80 hours front-loaded on day 1
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

About Us

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!