Remote Junior Customer Support Specialist (m/f/d)

We are seeking a Junior Customer Care Specialist responsible for assisting customers via telephone, email, and messaging channels.

Key duties include: responding to inquiries, resolving complaints promptly, coordinating shipment details with couriers, and collaborating with internal departments.

Qualifications and skills: fluency in Czech or Slovak, excellent listening and communication skills, empathy, strong organizational abilities, basic Polish language knowledge, and communicative English at B2 level.

We offer: an inspiring international environment, flexible working, up to 4 weeks of work-from-anywhere, paid vacation, a modern office, employee discounts, team events, and health benefits.

Join a dynamic team committed to delivering exceptional customer experiences and fostering a collaborative, inclusive culture.