Remote Phone Representative

𝐉𝐨𝐛 𝐓𝐢𝐭𝐥𝐞: Remote Phone Representative

𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Remote – Work from Home

𝐒𝐜𝐡𝐞𝐝𝐮𝐥𝐞: U.S. Time Zones

𝐓𝐲𝐩𝐞: Full-Time, Permanent

We get a lot of applications, to make sure your application is seen, fill this 3-minute Jotform Application (copy/paste into browser):

https://form.jotform.com/261158613806054

𝐒𝐮𝐦𝐦𝐚𝐫𝐲:

As a Remote Phone Representative, you’ll communicate with prospective customers by phone, explain available services, and help schedule qualified appointments. This role is suited for a confident communicator who enjoys phone-based work and can consistently follow scripts, meet activity goals, and maintain accurate CRM records.

𝐉𝐨𝐛 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:

• Make 350–450 outbound calls per day using our CRM and dialer system.

• Communicate with prospective customers in a clear and professional manner.

• Introduce available services and explain appointment information.

• Follow established phone scripts and calling procedures.

• Handle common questions and objections appropriately.

• Identify interested prospects and qualify them for appointments.

• Schedule qualified appointments using internal scheduling tools.

• Record call outcomes, lead statuses, and appointment details accurately.

• Maintain consistent daily calling activity.

• Work toward daily, weekly, and monthly performance goals.

• Participate in coaching sessions and team check-ins.

• Perform other support tasks as needed.

𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬:

• Fluent in English with excellent spoken communication skills.

• Confident phone presence and strong interpersonal abilities.

• Clear and professional verbal communication.

• Comfortable making frequent outbound calls.

• Ability to follow scripts and structured workflows.

• Strong organization and attention to detail.

• Reliable primary and backup internet connection and consistent power supply.

• Laptop/PC and smartphone required.

• Ability to remain focused and productive while working from home.

• Previous phone-based sales, customer service, telemarketing, appointment setting, or call center experience is a plus but not required.

• Willingness to learn, follow training, and accept constructive feedback.

𝐏𝐞𝐫𝐤𝐬 & 𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬:

• Remote Work: 100% work-from-home setup with stable U.S. shift hours.

• Structured Training: Learn effective phone communication and appointment-setting techniques.

• Growth Opportunity: Develop valuable customer engagement and sales skills as the team expands.

• Team Culture: Join a collaborative remote team focused on professional development and performance.