Responsible Gaming Manager

At Aristocrat, we believe in building happiness through the power of play. Our mission is to compose world-class gaming experiences that captivate and entertain players around the world. As a Responsible Gaming Manager, you will be part of a dynamic team dedicated to innovation and excellence. This role offers unmatched exposure to a growing digital lottery business. It represents an exciting and valuable opportunity for motivated individuals wanting to make a notable impact. Join us in our mission to develop safer play and continuous improvement!

The Responsible Gaming Manager will primarily support Aristocrat Interactive’s North American iLottery business and will work closely with Aristocrat Group Responsible Gameplay, contributing to relevant Empowering Safer Play initiatives in the region.

What You'll Do

• Lead and promote Responsible Gaming (RG) initiatives throughout Aristocrat Interactive's North American iLottery operations.
• Partner customers and internal stakeholders to develop, implement, maintain, and improve customer-specific Responsible Gaming policies, programs, and player protection strategies.
• Facilitate governance meetings and lead annual strategic reviews.
• Support certification and audit activities, ensuring alignment with enterprise standards and industry guidelines.
• Develop training and awareness programs to embed Responsible Gaming throughout the player lifecycle.
• Offer subject matter expertise on Responsible Gaming frameworks, regulatory requirements, and player protection tools.
• Review Responsible Gaming controls and player protection measures, and generate reporting and performance metrics.
• Find opportunities to improve responsible play initiatives through research, data analysis, and partner engagement.
• Collaborate with internal and external partners on research, education, and awareness activities.
• Support relevant Group Empowering Safer Play initiatives in the US and North America, working in partnership with Aristocrat Group Responsible Gameplay.

What We're Looking For

• Bachelor's degree in a relevant field.
• Over 3 years of experience in Responsible Gaming, gaming compliance, lottery operations, iLottery, regulatory affairs, or a related field.
• Experience developing, implementing, or coordinating policies, governance frameworks, or compliance programs.
• Strong understanding of Responsible Gaming principles, player protection programs, and regulatory expectations within a regulated gaming environment.
• Demonstrated ability to establish relationships and influence collaborators across customer, regulatory, and internal business functions.
• Strong project management, analytical, written communication, and presentation skills.
• Ability to manage multiple customer programs and priorities simultaneously.
• Ability to travel periodically to customer locations, conferences, and industry events.

Preferred Qualifications:

• Experience working directly with lotteries, iLottery, iGaming, sports betting, or other regulated gaming operators.
• Knowledge of World Lottery Association (WLA) Responsible Gaming Frameworks and certification initiatives.
• Familiarity with National Council on Problem Gambling (NCPG) standards and guidelines.
• Experience supporting responsible gaming audits, certifications, or regulatory reviews.
• Experience analyzing player behavior, responsible gaming metrics, and program performance data.
• Experience developing training programs, awareness campaigns, or collaborator engagement initiatives.
• Professional certification in compliance, responsible gaming, project management, or a related field.

This job description may have been reviewed and enhanced using AI-assisted tools to improve clarity, consistency, and inclusivity. All final content, role requirements and hiring decisions remain subject to human review and approval by Aristocrat.

Compensation Philosophy

We offer a comprehensive pay and benefits package designed to stay competitive in the market, support your wellbeing, and recognise your contribution to our success. Our approach is underpinned by a pay-for-performance belief in rewarding individual impact. Your specific compensation package will be determined by factors such as your skills, experience, qualifications, and location.

Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.

Specific details about compensation and benefits for this position will be discussed during the recruitment process.

About Aristocrat

Aristocrat Leisure Limited (Aristocrat) is a global entertainment and content creation company powered by technology to deliver world-leading casino and mobile games. Listed on the Australian Securities Exchange (ASX), Aristocrat (ASX code: ALL) is headquartered in Sydney, Australia, with over 7300 employees working in more than 20 locations across the globe. Aristocrat offers a diverse range of products and services including electronic gaming machines, casino management systems, mobile games and online real money games, including iLottery.

Aristocrat has seven corporate functions and three reporting segments that span regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money gaming (Aristocrat Interactive). Our game and product portfolios collectively entertain millions of players worldwide every day.

Across our global enterprise, Aristocrat aims to create long-term sustainable value for all stakeholders by upholding our core values and producing the world’s best gaming content. Our people-first mindset prioritises the safety and wellbeing of our people. We have ambitions to be an industry leader in responsible gameplay and we invest in employees’ development and offer career pathways, so they have what they need to do their best work at Aristocrat.

Our values of Talent Unleashed, All About the Player, Collective Brilliance and Good Business, Good Citizen guide and inspire us every day. We are excited about the future of Aristocrat and united by our mission and we invite everyone to join us as we bring joy to life through the power of play!

Employment Equality Statement

Aristocrat Leisure Limited or its affiliates worldwide provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to any protected characteristic, such as race, color, sex, religion, national origin, physical or mental disability, genetic characteristic, pregnancy, breastfeeding or related medical condition, sexual orientation, gender identity, gender expression, ancestry, citizenship, age, marital, military and veteran status, or any other characteristic prohibited by local, state/provincial or federal law.

If you need assistance or accommodation applying for a position, please reach out to helpdesk-recruiting@aristocrat.com.

Empowering a Sustainable Future

At Aristocrat, sustainability is embedded in our strategy, operations and the values and culture of our teams across the globe.

Our Sustainability report provides information on the progress we’ve made each year, across our four strategic sustainability pillars – Good Governance & Responsible Business, Empowering Safer Play (formerly responsible gameplay), Operational Sustainability & Climate, and People & Community.

You can read more about our progress here: https://www.aristocrat.com/sustainability/