Retail Salesperson

Company Description Heirs Insurance Group is a family of insurance companies providing a broad range of protection and financial solutions beyond traditional insurance offerings. The group includes Heirs General, Heirs Life, and Heirs Insurance Brokers, working together to serve diverse customer needs. As part of a growing and dynamic organization, team members benefit from exposure to multiple product lines and business units. The company focuses on customer-centric service, professional development, and long-term value for clients and employees.
Role Description This full-time Retail Salesperson role is a hybrid position based in Lagos, with a mix of in-office and work-from-home responsibilities. The Retail Salesperson will engage walk-in and referred customers, present insurance products clearly, and guide customers through policy selection and purchase. Daily tasks include explaining product features and benefits, answering questions, handling inquiries and complaints, processing applications, and following up with prospects to close sales. The role also involves maintaining accurate customer records, meeting individual and team sales targets, supporting promotional activities, and collaborating with colleagues to improve customer experience. The Retail Salesperson is expected to uphold ethical sales practices and represent Heirs Insurance Group professionally in all interactions.
Qualifications

• Candidates should possess strong Retail Sales and Sales skills, with the ability to convert leads and consistently meet targets.
• Candidates should possess solid Product Knowledge skills to understand and clearly explain the features, benefits, and terms of various insurance offerings.
• Candidates should possess excellent Communication and Customer Service skills to engage customers, build trust, and manage inquiries effectively.
• Relevant experience in retail or financial services, particularly insurance, is beneficial.
• Ability to work in a hybrid setting, manage time effectively, and stay organized with minimal supervision.
• Proficiency with basic office software and customer relationship management tools is an advantage.
• A minimum of a high school diploma; a degree or professional certification in business, marketing, or related fields is a plus.