Revenue Operations Manage

Role Description The Revenue Operations Manager is a part-time, hybrid role based in Abu Dhabi Emirate, United Arab Emirates, with flexibility to work from home for part of the schedule. This role oversees and optimizes revenue-related processes across training services, certificate services, and other offerings to ensure accurate tracking, forecasting, and reporting. Day-to-day responsibilities include monitoring operational workflows, identifying process bottlenecks, analyzing revenue performance, and coordinating with internal teams to align sales, operations, and finance activities. The Revenue Operations Manager will develop and refine procedures, implement tools or dashboards for revenue analysis, and support leadership with data-driven recommendations to improve efficiency and profitability. The role also involves supervising team members involved in revenue processes, ensuring clear communication, compliance with internal policies, and consistent customer-centric service delivery.

Qualifications

• Strong operations and operations management skills, with experience streamlining processes and coordinating cross-functional workflows.
• Proven supervisory skills, including the ability to guide, support, and hold team members accountable for performance and quality.
• Excellent analytical skills to interpret data, develop insights, build forecasts, and support evidence-based decision-making.
• Effective communication skills, both written and verbal, for collaborating with internal teams and explaining complex information clearly.
• Experience in revenue operations, business operations, or related roles within services, training, or SME support environments is beneficial.
• Ability to work productively in a hybrid setting, managing priorities independently and maintaining alignment with on-site teams in Abu Dhabi.
• Familiarity with basic financial concepts, revenue reporting, and CRM or operational tools is an advantage.
• Bachelor’s degree in Business, Finance, Operations Management, or a related field, or equivalent practical experience.