Sales & Success Associate

Company DescriptionEximus Education is an award-winning UK social enterprise that specialises in providing personalised, highly affordable tutoring. We offer tutoring for all subjects and levels, addressing key industry issues like affordability, reliability, and availability of tutors. Our excellent services have resulted in a remarkable 97% 5-star client review rate and recognition as 'Tutoring Company of the Year'. We are also acknowledged corporate members of key educational associations like the UK Tutors’ Association and Social Enterprise UK.

Role Description

This is a full-time, hybrid role for a Sales and Customer Success Executive. The role sits at the centre of our client journey, from the first enquiry through to onboarding, tutor matching, ongoing support and long-term client satisfaction. The successful candidate will work closely with parents, students, schools and internal teams to ensure every lead is followed up properly, every client receives a high-quality experience and every operational detail is handled with care.

This is also a data-driven success role. The executive will be expected to stay on top of daily team activity, track sales and customer success performance, compile weekly statistics and prepare clear updates for the CEO. This includes reporting on lead progress, conversions, client satisfaction, tutor matching, retention, operational blockers and overall team performance, helping the business make better decisions through accurate, organised and timely reporting.

Qualifications

• Sales and lead closing experience in the UK market will be preferred
• Strong analytical and reporting skills
• Customer relationship management and client satisfaction skills
• Strong organisational and time management abilities
• Excellent communication and presentation skills
• Proficiency in CRM software, sales tools and reporting tools
• Experience in the UK education sector is a plus

Job Details and Rewards

• Job Title: Sales and Success Associate
• Level: Entry or Mid
• Timings: Monday to Friday, 1:00 PM to 7:00 PM from office, 2 hours WFH. Saturday is complete WFH. Off-season timings differ for 3 months of the year.
• Lucrative Sales Commission in Pound Sterlings
• Longevity Bonus
• Leave Encashment
• Office Location: 21st Commercial St, Phase 2 Commercial Area, DHA, Karachi.

Requirements

• O/A Level Background
• Neutral or UK English Accent
• Experience in sales and lead closing in the UK market
• Ability to work independently and remotely

How to Apply

Apply via LinkedIn or email shiza@eximuseducation.com