Sales Support & Administration

Sales Support and Administration
Ipswich/hybrid (3 days per week in the office)

CLOSING DATE – 23 November

Who we are:

We’re not just talking about making a difference, we’re making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals.

You’ll be joining our teams of practical doers, future thinkers and business champions. We’re enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come.

About the role:

As a key member of our team, you will:
- Deliver comprehensive administrative assistance across all sales functions, ensuring smooth day-to-day operations.
- Accurately prepare customer information, generate pricing, and secure offers using our internal systems.
- Respond to queries via phone and email, identify solutions, and communicate them clearly and effectively.
- Work closely with internal stakeholders to ensure contracts are prepared efficiently and to the highest standard.

Who we’re looking for:

To thrive in this role, you’ll ideally bring:
- A strong command of Excel and other Office applications, with the ability to create, manage, and maintain multiple spreadsheets - while handling data processing and administrative tasks with precision.
- A solid understanding of the sales support process, exceptional attention to detail, and the ability to juggle competing priorities in a fast-paced environment.
- Proven ability to meet tight deadlines while delivering outstanding customer service and accurate administrative support.
- Familiarity with the electricity market is a plus. If you’re new to the sector, we’ll provide comprehensive training—you just need -to show us your ability to learn quickly and apply new knowledge effectively.

Rewards and benefits:

As you help us to shape the future, we’ve shaped our rewards and benefits to help you thrive and support
your lifestyle. If successful in this role you’ll get:
- A discretionary bonus depending on company performance
- Private Healthcare
- SAYE (Sharesave): discretionary scheme from time to time
- Personal accident cover
- Group personal pension plan where we’ll pay up to 10%
- Holiday 25 days plus bank holidays
- Reimbursement of the cost of your annual membership of one relevant and appropriate professional body

We’re committed to making a tangible impact on the climate challenge we all face. Drax is where your individual purpose can work alongside your career drive. We work as part of a team that shares a passion for doing what’s right for the future. With Drax you can shape your career and a future for generations to come.

Together, we make it happen.

At Drax, we’re committed to fostering an environment where everyone feels valued and respected, regardless of their role. To make this a reality, we actively work to better represent the communities we operate in, foster inclusion, and establish fair processes. Through these actions, we build the trust needed for all colleagues at Drax to contribute their perspectives and talents, no matter their background.

How to apply:

Think this role’s for you? Click the ‘apply now’ button to begin your Drax journey. We understand that you may have some additional questions about the role. If you’d like to have a confidential chat to discuss the role in more detail, please email careers@drax.com

We reserve the right to close roles early when the particular role and / or location has had sufficient applications.